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All American Ford of Hackensack

Hackensack, NJ

4.6
1,480 Reviews

520 River Street

Hackensack, NJ

07601

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1,480 Reviews of All American Ford of Hackensack

October 25, 2014

ford fusion first service Met by a very friendly and approachable Ken Whyte who checked me in for first oil change at 3.5k which took around 80 minutes, plenty of space in wait More

by mouldwarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Forman
Oct 27, 2014 -

All American Ford of Hackensack responded

Thank you for sharing your experience with us and for choosing us for your vehicle’s service needs. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We’re pleased to hear that Ken, Jerry and the rest of team were able to accommodate your needs. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Joseph Fisher, General Manager

October 24, 2014

Great service Worked with Ken to address a recall issue and to purchase a new tire. My expectations were properly set and met. He explained that my car needed oth More

by Mike Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Oct 27, 2014 -

All American Ford of Hackensack responded

Mike, thank you for leaving us this wonderful review! We are glad to hear that Ken was able to address your issue and accommodate your needs. We always have our customer’s best interest in terms of what they need and do not need for their car. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Don't hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

October 23, 2014

Great experience as always Great as always. No other car dealership I've dealt with has ever offered the after sale service that AAF does. I'd recommend them a thousand times. More

by johndel29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eschrich, Jim Sabino
Oct 24, 2014 -

All American Ford of Hackensack responded

Thank you for writing this five-star review of our dealership. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. We appreciate your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

October 22, 2014

Good old fashion Service Advisor Kenneth Whyte It is so pleasant to show up for my service and meet with Kenneth Whyte a very knowledgeable Service Advisor that gets things done expeditiously and r More

by DavidDoblack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Oct 23, 2014 -

All American Ford of Hackensack responded

David, thank you for writing such a great review about our dealership! We’re thrilled to hear that Kenneth took care of you, accommodated your needs and provided you with a knowledgeable service during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We look forward to seeing you again. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

October 21, 2014

Satisfied I showed up for an oil change after calling to confirm appointment was not required . I also had a possible warranty issue with air conditioning that More

by Bobg727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
October 18, 2014

SATISFIED TODAY I PURCHASED MY VERY FIRST BRAND NEW CAR. EDDIE HNDLED ME WITH EXCELLENT CUSTOMER SERVICE. HE WAS PERSONABLE AS WELL AS PROFESSIONAL . EDDIE EVEN More

by yasmin.cleveland.1
Customer Service
Recommend Dealer
Yes
Employees Worked With
ALEXIS, ALEXA, RUDY
Oct 20, 2014 -

All American Ford of Hackensack responded

We appreciate the time it took for you to leave us this amazing feedback! We’re elated to learn that Eddie, Alexis and Alexa took care of you, accommodated your needs and provided you with an excellent customer service, and they are valuable members of our team, indeed. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

October 13, 2014

Great Customer Service I travelled 25 Miles further from a local dealership due to their responses and customer service that started online. And the experience in the dealer More

by robampaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Oct 14, 2014 -

All American Ford of Hackensack responded

Thank you for the wonderful review and for traveling to All American Ford of Hackensack from quite a distance to do your business. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

October 10, 2014

Another fantastic purchase & excellent service From the moment I walked onto the showroom floor, I was greeted by several people and asked if I needed assistance. Ryal did a wonderful job of makin More

by MrFixItNJ66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2014 -

All American Ford of Hackensack responded

Congratulations on the purchase of your wife’s new car and thank you for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Ryal is a vital member of our team and he will be excited to read your review. We’re pleased to hear that he was able to accommodate you and your wife’s needs and provided you with a comfortable, quick and easy car buying experience. At All American Ford of Hackensack, we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that this was achieved with you. We look forward to working with you again and be sure to find us on Facebook to locate outstanding specials. Best regards, Joseph Fisher, General Manager

October 09, 2014

Hassle Free & Great Service We had the pleasure of working with Ryal Rodriguez on leasing a new Fusion. I work in the service and sales industry myself, and I must admit I was co More

by Gonzaleznj2
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2014 -

All American Ford of Hackensack responded

Thank you for sharing your terrific feedback and congratulations on your new Fusion! It’s delightful to know that Ryal provided you with a pleasurable experience during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please remember us whenever future auto needs may arise as our door is always open to assist you. If you haven't, be sure to visit us on Facebook as we frequently update with specials and offers and discounts! Best regards, Joseph Fisher, General Manager

October 09, 2014

PERFECT BUYING EXPERIENCE!!!!!! Our salesman Carlos Marin is extremely professional and a true gentleman. This is my 3rd Ford leased/purchased from Carlos. He always exceeds my exp More

by WTUBBS1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
Oct 10, 2014 -

All American Ford of Hackensack responded

Thank you for taking the time to leave us this wonderful feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Carlos is a valuable member of our team and he will be grateful to read your nice comments. We make it a goal of ours to show you all the options and features so that you are completely comfortable with your new purchase. Please remember us whenever future auto needs may arise as our door is always open to assist you. If you haven't, be sure to visit us on Facebook as we frequently update with specials and offers and discounts! Best regards, Joseph Fisher, General Manager

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