
All American Ford of Hackensack
Hackensack, NJ
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1,480 Reviews of All American Ford of Hackensack
Larry Rubin called to let me know of special going on at All American Ford ,we set appointment that same day I was able drive away with my new Fusion. He looked for the best deal and walked me the whole p All American Ford ,we set appointment that same day I was able drive away with my new Fusion. He looked for the best deal and walked me the whole process he made it very easy. Always professional willing to go the extra mile for a customer. He is very knowledgeable of his job. Steve Plunket is the best Sales Manager at All American he always takes the time to greet customers and makes sure his Sales people are taking of the customers as well. No matter how busy he is he always take the time to answer any questions you may have. He always make every customer feel that he is their for you. The only reason I can to All American was because of Steven Plunket and that is why I keep coming back to get my cars their for over10 Years. More
Oil change, everyone was nice and they didn't try to upsell me anything. Would recommend this dealership to others in the area. Sales staff was nice as well. upsell me anything. Would recommend this dealership to others in the area. Sales staff was nice as well. More
Kenneth Whyte was absolutely excellent to work with. He kept me updated with frequent calls to tell me how the service was progressing. He worked with me as well as the insurance adjuster to ensure I was kept me updated with frequent calls to tell me how the service was progressing. He worked with me as well as the insurance adjuster to ensure I was getting taken care of. I would recommend my friends ask for Mr. Whyte, as I will do in the future. More
We arrived on a busy Saturday, late afternoon. Sebastian who we had spoken with on the phone greeted us and apologized for being so busy and said he would get someone to work with us. Anthony G, a sales ma who we had spoken with on the phone greeted us and apologized for being so busy and said he would get someone to work with us. Anthony G, a sales manager, brought us "Z" who is not normally a salesperson but would be able to help us out and he would help too. Z identified what type of car (Ford Fusion SE) we were looking for and the price range that we would be comfortable with and checked what vehicles they had in stock that met those criteria. In the mean time he got a Ford Fusion SE for us to test drive. He made us feel very comfortable and at ease. He was very knowledgeable and helpful in helping us get a good handle on the car's features and answered all our questions. When we returned to the dealership he told us there were several cars that met our criteria and we picked one and agreed to return on Monday to finalize the sale. When we returned Monday we saw Z and Anthony G who set us up with Rudy Porter one of the regular sales people to complete the sale. When we saw "our" car we realized that it was not the color we had requested, but it was no problem to straighten that out with Rudy and Anthony G made sure that we got the car we requested. Although this extended the time required to complete the sale everyone was so helpful and pleasant that it was not a problem. We never felt pressured or rushed and there was no attempt bait and switch to a more expensive model. It was a very positive and enjoyable experience. I would recommend this dealership and compliment all the staff we had contact with for being very friendly and professional. Tom More
Between these three gentlemen it was the easiest and most enjoyable experience visiting a dealership. I never felt pressured or pushed to make a decision that I wasn't ready for. All my finance paperwork was enjoyable experience visiting a dealership. I never felt pressured or pushed to make a decision that I wasn't ready for. All my finance paperwork was finished for me by the time I came in for the final day. All I needed to do was sign and go. Travis is very easygoing, Anthony was there to talk to when things got busy. And Alex was very efficient in explaining all the finances and paperwork to me. I will definitely return when my lease is up More
Ken Whyte was very professional, friendly, and helpful. He immediately started the write up upon my arrival and got my vehicle in for service in a timely manner. My vehicle was even completed and returned He immediately started the write up upon my arrival and got my vehicle in for service in a timely manner. My vehicle was even completed and returned to me within the time he promised. Ken even went the extra length to provide me information about my maintenance service plan that I was not aware of. And, for that, I appreciate his time and professionalism. Job well done! More
Kenneth Whyte is friendly, patient and competent whenever Kenneth Whyte is friendly, patient and competent whenever I visit All American Ford for my vehicle. He is pleasant and helpful when dealing with cu Kenneth Whyte is friendly, patient and competent whenever I visit All American Ford for my vehicle. He is pleasant and helpful when dealing with customer on the phone and in person. More
This is THE dealership to purchase your vehicle! They are very friendly and professional. Their prices are unbeatable and the customer service is awesome. You will never feel pressure to purchase a thing. Tr very friendly and professional. Their prices are unbeatable and the customer service is awesome. You will never feel pressure to purchase a thing. Travis was very informative and was a pleasure to work with. He showed me several options for the vehicle I wanted and was very thorough when going over the details. This is my second vehicle from Ford and if the transition from one vehicle into the next continues to go as smooth as it does then I will be sticking around for a while. A+ More
I received great customer service from Travis. He provided me all the info I needed to make a decision on my lease deal and also made sure I was 100% satisfied with the offer I accepted provided me all the info I needed to make a decision on my lease deal and also made sure I was 100% satisfied with the offer I accepted More
For the second time, Travis has gone above and beyond helping my family and I successfully lease a Ford truck. His hard work, patience and friendly approach is much appreciated! helping my family and I successfully lease a Ford truck. His hard work, patience and friendly approach is much appreciated! More