All American Ford of Hackensack

This is the 4th car I've gotten from the sales manager Steve Plunkett and his team. They are outstanding. I used to shop for price, feature / function of other model cars but never again. No manager Steve Plunkett and his team. They are outstanding. I used to shop for price, feature / function of other model cars but never again. Now I am in and out of the dealership in a couple of hours driving in my new car with exactly the deal I wanted. This time it was a 2014 Ford Escape Platinum. I've find Steve to be honest and trustful. Each time I've explained to him what I wanted to achieve, how much I wanted to spend .. on either a lease or purchase ... and he finds exactly what I want - at the price I want. I'm always feel I'm treated as their only customer. He knows I will buy a car if he puts the right deal on the table .. and he does it every time. My sales rep this time was Carlos Marin. He was very knowledgeable and great to deal with. He implemented the exact deal Steve and I made with not 1 change or issue. The finance team of Chris Ortiz and Arie Davis had all the paperwork put together in 30 minutes. The explained everything in an easy to understand manner. These folks make it so easy and comfortable getting a new car that I can't wait until 36 months are up on my lease so I can come and get another. If you want to get a car from a great dealership - without a "Hard Sell" - try All American Ford. Ask for Steve Plunkett ... he's the man !!! More

This is our 4th vehicle we have leased from All American Ford. Larry has been our salesman since our 1st lease in 2008.He is very professional courteous, friendly and a pleasure to work with. All & all we' Ford. Larry has been our salesman since our 1st lease in 2008.He is very professional courteous, friendly and a pleasure to work with. All & all we've been very pleased with All American Ford and especially with Larry who always gets us a great deal. More

This is at least the tenth vehicle we have purchased at All American Ford and the sixth from Larry Rubin. Larry takes the hassle out of buying a car. The price, the inventory and the overall customer ser All American Ford and the sixth from Larry Rubin. Larry takes the hassle out of buying a car. The price, the inventory and the overall customer service makes All American Ford our first choice. All American should be very proud to have Larry on their staff. We never hesitate in referring Larry Rubin and this dealership. More

I would like to say that my experience from start to finish was smooth as you can get. Lease renewal Manager Consultant Larry Rubin was our consultant that I dealt with purchasing a new car. Larry when finish was smooth as you can get. Lease renewal Manager Consultant Larry Rubin was our consultant that I dealt with purchasing a new car. Larry when out of his way to satisfy myself and my wife on what our needs where in purchasing an Explorer. I would like to commend his professionalism and politeness to myself and my wife. I will continue to recommend All American Ford to all my family and friends to purchase cars. And I will certainly encourage them to deal with Larry Rubin. Thank you Larry and the All American Ford family. See you in three years for our new truck. Sincerely Michael and Madlyn Amendola. More

I had great experience working with both Ray Ciampaglia and Chris Ortiz. Typically what most people view as a car salesman’s image isn’t a good one, and they are usually associated with a bad car buying ex and Chris Ortiz. Typically what most people view as a car salesman’s image isn’t a good one, and they are usually associated with a bad car buying experiences where the customer feels that the salesman is trying to get something over on them, and that they are being screwed (and not in a good way). The only way to improve this image of a salesman is to build a good reputation and image by managing the perception each customer has of the salesman by handling all situations honestly and professionally even when dealing with aggressive, non-cooperative demanding customers. I understand that everyone needs to make a living and being a salesman isn’t the easiest of jobs, and every customer wants to feel that they are getting a good deal. I am pleased to give a positive review of Ray Ciampaglia, as I didn’t feel he was trying to “get one over on me”. I was adamant with what I wanted, how much I wanted to pay, and when I wanted it, and Ray worked hard to deliver all to my expectation. I had a good experience with Chris Ortiz as well. Chris was professional, direct, and forthcoming and there were no surprises. I would recommend this dealership because of the experience I had with both Ray and Chris. BJS20 More

During my recent visit to Ford, Larry helped me every step of the way. He did an excellent job explaining everything and was so patient. He did a great job following up with me as well. Larry's the best! step of the way. He did an excellent job explaining everything and was so patient. He did a great job following up with me as well. Larry's the best! More

Great service. Larry is the only person my family and I deal with when we need a car or truck. Wouldn't think going anywhere else. Great experience . deal with when we need a car or truck. Wouldn't think going anywhere else. Great experience . More

Mr. Rubin was extremely personable and made my experience at Ford a wonderful one. He knows his products and is very informative about the cars he is selling! at Ford a wonderful one. He knows his products and is very informative about the cars he is selling! More

HD was incredibly friendly, knowledgeable, and competent. He wasted no time and got me the best rate possible despite my bad credit. I'm confident that the reason I'm driving such an extraordinary car is b He wasted no time and got me the best rate possible despite my bad credit. I'm confident that the reason I'm driving such an extraordinary car is because of how HD worked so hard on my behalf. I thank him for his attentiveness. -Sara More

Rudy was very attentive and patient. He made sure he understood what we wanted and did everything in his power to provide those wants. I would recommend Rudy and All American Ford in Hackensack. understood what we wanted and did everything in his power to provide those wants. I would recommend Rudy and All American Ford in Hackensack. More