
All American Ford of Hackensack
Hackensack, NJ
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1,478 Reviews of All American Ford of Hackensack
Sales representatives put me at ease and worked with me on the price. Final negotiated price was in line with the average prices for that year, make, model, and mileage pre-owned vehicle according to Edmu on the price. Final negotiated price was in line with the average prices for that year, make, model, and mileage pre-owned vehicle according to Edmunds. All of my phone calls were answered or I received a call back in a timely manner. The follow up was excellent and each step of the buying process was followed up on to see if I was satisfied. I never felt like I was being ignored. The vehicle was prepped beautifully but left dealership without window washer nozzles working, only a single ignition key was provided and the keyless entry code was missing from the owner package in the glove box. Repair cost for nozzles: $70 at my local dealership and $75 for the extra key. I bought from out of state and the registration and plate process did not go smoothly. Overall the process was acceptable but could have been improved on by the vehicle washer nozzles being fully operational, an extra key provided and the keyless entry code in the owners package in the glove box. I would consider purchasing from this dealership again and I would recommend it to a friend but with conditions. More
Mitchell was great. He was not your average salesman. He took the time to show me the vehicle and go over options and payments from top to bottom. Great place to buy a car from. took the time to show me the vehicle and go over options and payments from top to bottom. Great place to buy a car from. More
I was shopping for a new car and visited several different dealership. Before going I spoke on the phone with them and in formed them of the veh. i was looking for, advised them of the options i wan different dealership. Before going I spoke on the phone with them and in formed them of the veh. i was looking for, advised them of the options i wanted in the veh. They were all as nice as they could have been telling me that they had the veh. i was looking for and they all gave me a great price. So the journey began and one after the other they were all the same you go in and they try to sell you another veh. not matching the price they told me over the phone. My last stop was All American ford in Hackensack NJ. As i was walking in, mind you a bit on the defenceive i was greeted by my sales person Jesus Marante. I told him that i spoke with Joe Fisher who was the gen. manager. To my surprise they had the veh. i was looking for inc. color and all the options we had discussed on the phone. Oh ya, one more thing the price he told me on the phone was the price i got in the dealer. Gave me good money for my trade and took the new car how. All in all it was a great buying experience. I would highly recommend this dealership Thank you Enrico Trongone More
Steve treated us as if we were him only customer. He is knowledgeable, caring and professional. We felt very comfortable working with him and confident we were getting excellent information, advice, direc knowledgeable, caring and professional. We felt very comfortable working with him and confident we were getting excellent information, advice, direction and value. Tim Sweeney was assisting and was very bright, energetic, knowledgeable, attentive and polite. We were very pleased with the Steve and Tim. The closeout with finance was long and arduous. Despite the amazing speed in preparing all the forms etc., it was a grind. In conclusion we thank you, All American Ford! More
Our salesman Brian Estrich was very professional and went above and beyond helping us will all of my husband's 1000 questions & requirements in order for us to approve of the deal for our Ford Explorer. Bri above and beyond helping us will all of my husband's 1000 questions & requirements in order for us to approve of the deal for our Ford Explorer. Brian and manager Joe Fischer made our experience with All American a very pleasurable one! More
This my second car leasing from All- American Ford, and I must say it was seemless. I have dealt with other dealerships but this one actually wants to try and help. They make you feel important and genuinely must say it was seemless. I have dealt with other dealerships but this one actually wants to try and help. They make you feel important and genuinely want to help you get the car or truck you want. More
This was one of my best experiences so far with leasing a vehicle. Larry And Joe were Professional and exceeded my expectations. This has been the 4th car that I have purchased at All American Ford in Hack vehicle. Larry And Joe were Professional and exceeded my expectations. This has been the 4th car that I have purchased at All American Ford in Hackensack and I wouldn't consider buying from any other dealer. They really cater to their customers! Thanks again More
Travis is best dealer, I have ever met. he is very kind and very careful. he considered my special situation and offered best deal. I am very happy with having business with him. and very careful. he considered my special situation and offered best deal. I am very happy with having business with him. More