All American Ford of Hackensack

Just recently purchased my 8th vehicle in 13 years from All American Ford. Always a great experience dealing with this dealership. John Selman and his staff are top notch and second to none. All American Ford. Always a great experience dealing with this dealership. John Selman and his staff are top notch and second to none. More

Once again All American Ford has exceeded my Once again All American Ford has exceeded my expectations. I Just purchased my second car from them this year. I purchased a F350 super duty last mo Once again All American Ford has exceeded my expectations. I Just purchased my second car from them this year. I purchased a F350 super duty last month and the excellent sales staff of John Selman, Joe Fisher, Carlos and Chris Ortiz just put my wife in a new Ford Fusion. The stress free "NON" pushing environment of All American Ford has made me a returning customer and I will never buy a Ford from another dealership. More

The lack of professionalism and customer service will The lack of professionalism and customer service will prevent me and anyone that I speak to from buying from All American Ford in Hackensack. The lack of professionalism and customer service will prevent me and anyone that I speak to from buying from All American Ford in Hackensack. I put a deposit down on a Ford Fusion Hybrid on June 29th. I am still waiting for the refund. After thinking about it, I realized the payments were too high. When I called Steve Martino on July 1st and explained my situation, I asked him to see if there was a car without the Sport package, that I did not need. That should have brought the price down about $4,000, making it more affordable for me. He called back and told me there were none available. He came down a little bit in the price he quoted me for the Sport version. I said I would think about it. The following day I called and told him I was not interested. Then he offered to look for a non-sport version. Had he lied to me about checking previously? That is what it felt like. After a week, on July 8th I still had not received a credit for my deposit. I left a message and did not receive a call back. Two days later I contacted my credit card company to dispute the charge. I then received a call from Steve explaining that I had to come in to get my credit card scanned for the credit. On July 12th I went in. The person who processed the credits was gone for the day. He would take care of it and call me on Saturday. Saturday came and went -- no call, no credit. I called again (this is now becoming a part-time job for me) on July 19th. I was told the person was on vacation all week. Steve would check with him when he returned on Monday and call me back. Still waiting for the call and the credit. When the time comes for me to purchase a new vehicle, it will most certainly not be from All American Ford. I will make sure all my friends know that too. More

Since the first day Mr. Rudolph Porter was very polite and helpful and explain to me all the options I have and work with me to make sure I was buying a car that satisfied all my needs and within my budge and helpful and explain to me all the options I have and work with me to make sure I was buying a car that satisfied all my needs and within my budget, he was always available to answer any questions or concerns I have, I'm very satisfied with his services. More

I brought my 2013 Ford Flex to All American Ford in Hackensack for a recall. They were able to schedule me right away. When I heard that my car was going to be there overnight, they were able to get me Hackensack for a recall. They were able to schedule me right away. When I heard that my car was going to be there overnight, they were able to get me a loaner car. Even the guy who drove me to work and picked me up to get my loaner car was friendly. I think his name was Paul. I also got a chance to speak with Edward Vergopia, the service manager, he made sure my experience at All American Ford in Hackensack was a good one. They went above and beyond to make sure I had a great experience there. I will bring my car there again for service, they really go out of their way to make you happy. Thank you All American Ford! More

Went to All American Ford because I was referred to Larry Rubin & Joe Fisher by a close friend of mine who told me these men were the best in the business. I was looking for a 2013 Escape. Larry was very hon Rubin & Joe Fisher by a close friend of mine who told me these men were the best in the business. I was looking for a 2013 Escape. Larry was very honest, personable and a true professional. This car being for my wife I wanted to be very cautious, Larry put me at ease right away. From very fair price negotiations to well over an hour just going through every function the SUV had AND making sure we understood them before we left the lot. Everyone at the dealership is very courteous. It's very comforting to know that Larry Rubin and Joe Fisher are men of their word. I'll be dealing with them exclusively in the future. f your looking for a great vehicle at a fair price, All American Ford is the way to go. Thank you Larry and Joe for your help and especially your professionalism in making my first new car purchase a great experience! Respectfully, Chris Haeberle More

Went in to see pre-owned Honda. Steve was friendly and made me comfortable right away. Having never been car shopping before Steve was able to put me at ease over the whole process and was very well info made me comfortable right away. Having never been car shopping before Steve was able to put me at ease over the whole process and was very well informed of auto, safety rating and trade in options. He help me get a safe reliable car for my family. :) More

My husband and I initially went to the dealership for a used car we viewed online. However, upon our arrival the car could not be found. Eddie Watson was quick to find us a comparable car; we were impres used car we viewed online. However, upon our arrival the car could not be found. Eddie Watson was quick to find us a comparable car; we were impressed by the Ford Edge SEL he suggested. Eddie worked earnestly to accommodate our needs and financial budget. Mr. Watson had a demeanor that made us feel we were in good hands. With that said, we will be referring Mr. Watson to anyone looking for a vehicle and a peace of mind. More

I was very happy that the process of purchasing a new vehicle did not take all day. The sales consultant listen to me as to what I was looking for. He made offers that were excellent financially and t vehicle did not take all day. The sales consultant listen to me as to what I was looking for. He made offers that were excellent financially and though I was nervous about buying a new car , I quickly realized that I could afford to do so. He was patient and courteous throughout the whole process. I have not purchased a car in 15 years and All American Ford did a lot of the things I thought I would have to do such as deal with DMV. Besides the great service, I am a lifetime Ford customer, this is the 3rd Ford vehicle I have owned. More

The dealership and its employees were extremely helpful and driven to help us find the right car. Any questions we had and as many times as we called they were also so nice and eager to help. They took car and driven to help us find the right car. Any questions we had and as many times as we called they were also so nice and eager to help. They took care of a lot of the work, and really made it easy! I wouldn't go anywhere else! They make you feel like family. More