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All American Subaru in Old Bridge
Old Bridge, NJ
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,062 Reviews of All American Subaru in Old Bridge
October 20, 2017
Exceptional No sales pitches, no up selling, strictly business in finding what suits you best. Efficient and accommodating, the best service I've had in finding a No sales pitches, no up selling, strictly business in finding what suits you best. Efficient and accommodating, the best service I've had in finding a car. Would recommend to anyone and everyone. More
by Adrian Agbanlog
Employees Worked With
Iryna Obolonchyk, Nicole Pohlmeyer
September 20, 2017
Repair Already take my new car 4 times, I buy it in November 2016....they can't find the problem and never return my calls....if tomorrow they can't fixed I Already take my new car 4 times, I buy it in November 2016....they can't find the problem and never return my calls....if tomorrow they can't fixed I want a new car.... More
by Cecilia26
Employees Worked With
Samantha Widmer
September 11, 2017
Iryna Obolonchyk was awesome, the sales consultant you want The dealer had lots of cars to look at and test drive, and had great pricing, very competitive. We knew what we wanted - a lightly used 2017 Outback 2 The dealer had lots of cars to look at and test drive, and had great pricing, very competitive. We knew what we wanted - a lightly used 2017 Outback 2.5i Limited, with EyeSight. We bought long distance (from central NY, a 4 hour drive). Not many would do this, but we wanted a very specific model, and All American had 2 of them at a great price. We bought a car that the dealer used as a "loaner", it had 6400 miles and was a Certified Pre-Owned vehicle. Perfect!I But a long distance sale is hard, and we had to be sure that the car was in the condition advertised before making that 4 hour drive to the dealer. Iryna was very patient - personally inspecting the car for us several times for questions we had about the options on, and conditions of the car. She was always professional, kind and friendly - we trusted her and she lived up to our hopes and expectations. After all, after you drive 4 hours, you don't want any surprises, and the dealer has some leverage over you. But the car was exactly as promised, and there was zero pressure for anything (dealer installed options, extended warranty, etc). We rented a car (one way) to get there, bought the car, and we couldn't be happier. Thank you Iryna! More
by Mark B
Employees Worked With
Mark Powell, Iryna Obolonchyk
September 08, 2017
Lease Return I returned my lease to All American Subaru and it was handled by Jon Zois. He is a professional and efficient gentleman I would not hesitate to use I returned my lease to All American Subaru and it was handled by Jon Zois. He is a professional and efficient gentleman I would not hesitate to use Jon in the future. More
by Rcrystal
Employees Worked With
Jon Zois
March 15, 2017
Want a service department that doesnt care? go here. Purchased a car here end of January 2017, A week later I realized the passenger side speaker has a severe rattling problem even at barely audible volu Purchased a car here end of January 2017, A week later I realized the passenger side speaker has a severe rattling problem even at barely audible volumes. The clutch felt very weird in my brand new WRX. Dropped it off the first time a Week later and 2 days later got a call saying my car's speaker was rattling and has been repaired: IT WAS NOT REPAIRED AND WAS STILL VERY MUCH PRESENT. They discounted my clutch claim COMPLETELY. 2 weeks later I was very fed up with the speakers in my BRAND NEW car which I purchased from them, Took the car back on a friday and left it there. (I did not have an appointment so they looked at my car monday which I completely understand). Their service rep named "Lawrence" called me telling me the speaker rattle was only at volume 26 and that you cant raise the volume past this point. - Please explain why the 5 other speakers in the car will not rattle a single bit except for that single one? Lawrences explaination? "The Passenger side door has no controls, just a window up and down switch, so it rattles in there for that reason". Mechanic took my car out on a test drive with me telling me indeed the clutch felt weird and he acknowledged my concern. He dropped me off back at the dealer and said let me go drive the car some more and see what's going on. He claimed to own 2 WRX's that are fully modded and that my car is nothing new to him. Whats next? He comes back 20 minutes later and tells me that there is an STi in the shop and that the vibration and gritty feeling clutch im experiencing is normal for these cars. You own 2 wrx's and acknowledge my concern on a test drive, And then you come back 20 minutes later and tell me its normal and that's how it is from the factory? Mind you this was their lead foreman mechanic. I will NEVER take my car here for service and I feel horrible that I gave them my business. I will never purchase another car from this family of dealerships. Their staff is underinformed, and blows smoke so they dont fix your brand new car. Note : This is strictly a service complaint. Amanda who sold me the car was great to work with. More
by WaqaraPhoto
Employees Worked With
Amanda Hennings
January 28, 2017
wasted time I had driven the car previously and went back to purchase. While the sales person was polite he didn't really do anything to make the transaction go w I had driven the car previously and went back to purchase. While the sales person was polite he didn't really do anything to make the transaction go well.It took six hours for the paper work to be done. Other people came in two hours behind us, test drove and were on their way a full hour before us. I certainly don't recommend dealing with All American Subaru. More
by Bill from S I
Employees Worked With
Chris Crini
October 28, 2016
Horrible Service - complete disregard for the customers Brought my Subaru to this place for service under warranty... they took an unnecessary amount time to get it fixed, close to 4 weeks, they had a compl Brought my Subaru to this place for service under warranty... they took an unnecessary amount time to get it fixed, close to 4 weeks, they had a complete disregard for a customer. Communication is horrible. My Vehicle is back in another dealer to correct the repair. More
by OB13
Employees Worked With
rather not mention any names
May 21, 2016
Iryna Obolonchyk provided fantastic service. She was patient, helpful and friendly. She took me out for 3 test drives. In addition, she was knowledgeable and I would highly recommend her to my She was patient, helpful and friendly. She took me out for 3 test drives. In addition, she was knowledgeable and I would highly recommend her to my friends and family. More
by Leona,Tortie
Employees Worked With
Iryna Obolonchyk
January 01, 2016
Great service I was greeted by a friendly saleswoman, Iryna. I was given a test drive, didn't feel pushed and felt comfortable. The experience went smoothly. I was greeted by a friendly saleswoman, Iryna. I was given a test drive, didn't feel pushed and felt comfortable. The experience went smoothly. More
by KellyAColeman
Employees Worked With
Mo, Iryna Obolonchyk
December 03, 2015
All American....the Best Our experience at All American Subaru was one of the best we have ever had. The salesman, Sal, was very helpful, and knowledgeable. It was a pleasan Our experience at All American Subaru was one of the best we have ever had. The salesman, Sal, was very helpful, and knowledgeable. It was a pleasant experience. More
by Tonycap
Employees Worked With
Salvatore
