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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,840 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,840 reviews

December 04, 2020

First time working with Allen Chevrolet Cadillac and was incredibly impressed with the professional and personable staff. Thank you Mike Degroot for making my car purchase a great experience! More

by KATHSCHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Degroot
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Dec 04, 2020 -

Allen Chevrolet Cadillac responded

Welcome to the Allen Chevrolet Cadillac Family and Congratulations! We'll be sure to pass your regards onto Mike and our team for you. Thanks again, enjoy your new ride! John Allen, GM

Helpful
December 04, 2020

I had an oil change and it was fast. I trust it was also done correctly, but how would I know the quality of the work or products used. More

by MELMAS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Dec 04, 2020 -

Allen Chevrolet Cadillac responded

We're glad to hear you enjoyed your service visit, MELMAS. Rest assured our Certified Technicians use Genuine GM Parts and approved fluids. We hope to see you again soon. Sincerely, John Allen, GM

Helpful
December 04, 2020

Always buy and services our cars and trucks at Allen Chevrolet we always get friendly and great serviice!! Thank you!! We love Tom Allen!! ❤️ Brian Nelson is a great salesmen and we always get our cars More

by Johnanddar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Keith Cousino
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Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Johnandar, thank you for the 5 star rating and positive feedback. We truly appreciate your business and warm words for Brian and our team. Looking forward to serving you again soon. Best- John Allen, GM

Dec 07, 2020 -

Johnanddar responded

Wishing you all a Very Merry Christmas and many blessings in the New Year!! Keep up the great work your doing!! John and Dar

Helpful
December 04, 2020

Didn’t have to wait long. Service was fast and friendly. Waiting room was clean with tv and coffee or water. Personnel were friendly and knowledgeable. Will definitely go back. More

by r.angelocci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for taking a moment to rate your recent service visit. We appreciate your feedback and look forward to your future visits. Best- John Allen, GM

Helpful
December 03, 2020

Randy Thompson and Allen Chevrolet did a fantastic job finding me a great used vehicle at a good price. He made the process easy for me. More

by CHRISKOSAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
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Dec 03, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your purchase Chris, we're happy to see that Randy did a fantastic job getting you the vehicle you wanted. Enjoy your new ride! Best, John Allen, GM

Helpful
December 03, 2020

I have used Allen Chevrolet for several years and I will continue using Allen Chevrolet for all of my vehicle needs. They are wonderful to work with. More

by Susi and Rico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Dec 04, 2020 -

Allen Chevrolet Cadillac responded

Your repeat business and loyalty are greatly appreciated Susie and Rico. To know that we have your trust means everything to us. It's always a pleasure seeing you both. Be well and thanks again. Best- John Allen, GM

Helpful
December 03, 2020

The service department is amazing. Very caring and respectful. I had an emergency and they were kind enough to get me right in and taken care of. Superior customer service. More

by llw2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Dec 04, 2020 -

Allen Chevrolet Cadillac responded

We're so pleased to hear that we were able to timely address your emergency and get you back on the road. We look forward to seeing you again soon. Safe Travels- John Allen, GM

Helpful
December 02, 2020

I drive company vehicles and always get my oil changed and tires rotated through the quick oil change process. The service is great and I am always in and out quickly which I greatly appreciate. More

by Kimberly.k.howe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Dec 02, 2020 -

Allen Chevrolet Cadillac responded

Kimberly, Thank for choosing Allen Chevrolet Cadillac for all of your company vehicles needs. We look forward to providing you with the great 5-Star service your accustomed to. Safe Travels- John Allen, GM

Helpful
December 02, 2020

They were awesome. Got me in right away, were courteous and speedy. Thanks to Brad. Kept me up to date on how things were progressing, managed the insurance company from the accident. Would highly recommen More

by IDELIVER123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Dec 03, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the valued feedback, it's great to see that brad was able to keep you well informed on the progress of your repairs. Your recommendation and business is greatly appreciated and we hope to provide you with 5-star service again soon. Sincerely, John Allen, GM

Dec 03, 2020 -

IDELIVER123 responded

Keep up the good work

Helpful
December 02, 2020

Great Dealership,very friendly and attentive towards my needs. I have bought several vehicles from this dealership and will continue to recommend them to others. Thank you for everything. More

by HARLEYD48166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
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Dec 02, 2020 -

Allen Chevrolet Cadillac responded

Harley, we truly appreciate your repeat business and are so glad to provide you with 5-Star service each time. Thank you for your recommendation and we look forward to seeing you down the road! Congratulations! Sincerely, John Allen, General Manager

Helpful
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