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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

February 19, 2018

Thanks Jason!! I was in the market looking for new car or great used car for weeks. In that time frame I easily traveled to at least 6 different dealerships to look More

by Matt A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White
Feb 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Matt, Thank you so very much for your wonderful review!! That's quite a bit of praise for Jason White and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent experience. Jason and the rest of the staff at Stanford-Allen treat every customer like family. We get review after review of customers saying that they have never been treated as well as they were treated at our dealership. We're so happy that you feel the same. Again, thank you for your review. We look forward to seeing you in the future. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 14, 2018

Thank You Brandon Blunt and Stanford Allen Chevrolet Brandon Blunt was polite, courteous, and very helpful working with me. Best experience I ever had doing business with any dealership, will return agai More

by cosmo2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Feb 16, 2018 -

Allen Chevrolet Cadillac responded

Linda, Thank you so very much for your complimentary review of Brandon Blunt and Stanford-Allen Chevrolet. You look great standing next to your brand new Chevy Equinox! We're so happy that you had your "best dealership experience ever" with us. Stanford-Allen Chevrolet Cadillac has worked very hard to change the way residents of Monroe County and beyond think about buying a car. We've built a family of sales consultants who are very customer-oriented and try to make those customers feel that they are members of that same family. It sounds as if we've succeeded with you, and that makes us very happy. Thank you for choosing Stanford-Allen Chevrolet and enjoy your Equinox! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet

February 12, 2018

Thank You Brian Nelson! Bought a 2017 used Chevy Cruze from Brian Nelson at Stanford Allen Chevrolet. I had been looking on Autotrader for a couple of weeks and narrowed it d More

by Mark Vann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Genovesi
Feb 14, 2018 -

Allen Chevrolet Cadillac responded

Dear Mark, Thank you so much for the wonderful review of Brian Nelson and Stanford-Allen Chevrolet. We sincerely appreciate you taking the time to let us know of your excellent experience. Brian is such a good guy and would never steer you wrong. We're happy that he was able to help you find a vehicle that fit your budget and know that, with regular maintenance, you'll be driving that Cruze for a good, long while. Thank you again for choosing Stanford-Allen Chevrolet. We are grateful for your business and hope to see you again in the future. In the meantime . . . Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 10, 2018

I loved the dealership and the people I worked with. My sales person Brandon Blunt was very kind and not at all pushy. They worked hard to get a loan I could afford. It was very pleasant. More

by Jserven85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

"Jserven85," Thank you so much for the positive review of Brandon Blunt and Stanford-Allen Chevrolet. We are glad that we were able to put a deal together that fit your particular needs and budget. Brandon is knowledgeable and on top of current offers so that he can make sure he's getting the best deal possible for his clients. And he will be there throughout the term of your lease should you need anything. Thank you for choosing Stanford-Allen Chevrolet for your automotive needs. We look forward to seeing you again for your regular maintenance visits. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 08, 2018

2018 Silverado Nice place to do business very friendly helpful and really clean showroom plenty of in stock vechiles to look at only negative I would say is the oil More

by Harleyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

"Harley Guy," Thank you for your five-star review of Stanford-Allen Chevrolet Cadillac. We sincerely appreciate it. We are grateful for the positive comments about the dealership as a whole and you taking notice of how hard we work to make the dealership comfortable for our customers. We are a no-pressure dealership where everyone is treated respectfully and with a smile. We hope that you enjoy your new vehicle and that you'll tell you friends about us. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac PS - Sorry about our oil change center not being open on the weekend. The employees in that department put in so many hours already, it's difficult to ask them to give up their weekends too.

February 07, 2018

Goes Above and Beyond If you want someone who is personable while also extremely knowledgeable then Craig is your guy! Trustworthy & will get the price right no matter what More

by Alexandra17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

Alexandra, WOW! What an endorsement of Craig Sauer! It's one we will gladly take. Craig is truly a great guy who pays close attention to his clients particular needs and does his absolute best to try and pair them up with the vehicle that best suits those needs. Sounds like he was successful in accomplishing that for you. Thank you for choosing Stanford-Allen for your new vehicle lease. We remind you that your new vehicle comes with complimentary maintenance, so when the time comes, you can trust Stanford-Allen's Service department to take great care of you. Congratulations and enjoy your new vehicle! And, feel free to tell your friends! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 05, 2018

Best Dealership We have been a customer of Stanford-Allen for several years and have had great experiences when picking up a new car or truck. All personnel are frien More

by A Knitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Allen Chevrolet Cadillac responded

Dear "A Knitter," Thank you so much for your complimentary review of Stanford-Allen Chevrolet Cadillac and Craig Sauer in particular. Craig has been a staple in the Monroe community for literally all of his life. He knows the city, the county, the people and is happy to sit down and have a conversation about any of it. He takes such good care of his customers and is such a good guy that anyone would feel at-ease working with him. Thanks for referring family, friends and co-workers his way. Thank you especially for choosing Stanford-Allen. We truly appreciate your patronage. Enjoy your new truck, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 05, 2018

Excellent sales associate Craig was very professional and had everything ready for me to take delivery of my Exuinox. He even took care of an insurance hick up. Excellent custo More

by Stock71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Allen Chevrolet Cadillac responded

"Stock 71," Thank you for your kind review. Craig is a professional and he does an excellent job of getting the process through correctly, including transferring insurance and a full tank of gas. We appreciate you choosing Stanford-Allen Chevrolet for your Equinox lease. Welcome to the family! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 01, 2018

Very enjoyable experience Very pleased with the professional experience I had from the first moment I walked through the door to the time I drove away in my new Cadillac!!!! More

by Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

Boyd, Thank you for taking the time to post a review on DealerRater! We're especially happy that it included a five-star ranking! Mark Williams continues to build a great client list because of the exceptional customer service he provides. We get complimentary reviews from almost all of his customers and we appreciate adding you to that list. At Stanford-Allen Cadillac, we strive for 100% customer satisfaction and we will do what it takes to make every person who comes through our doors happy and at ease with the process, stopping to answer as many questions as needed along the way to make sure that each customer leaves the dealership feeling comfortable. Again, thank you for your kind review and enjoy that new Cadillac! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Cadillac

February 01, 2018

Alec Cobb made it happen! We had a price that was difficult for any other Chevrolet dealerships in Southeast Michigan to match, with incentives and discounts Alec made it happ More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

Adam, Of course we care about your car-buying experience! That is the service we provide and we want to be excellent at it. It sounds as if we succeeded with you and that makes us very happy. Thank you for your kind review and for naming Alec Cobb specifically. It's nice to be able to tell our staff that someone recognized them for the service they provided, and we will be sure to let Alec know. We know that you will enjoy your new vehicle. Don't forget that you receive complimentary maintenance services on your new vehicle. When the time comes, we hope you'll think of Stanford-Allen. Our Service department is second to none and you will be treated promptly and efficiently. Thank you again for choosing Stanford-Allen. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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