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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,862 reviews

February 06, 2022

Very helpful in finding the vehicle for my needs. I think they take a little to long with preparation and paperwork. Overall they are great people to work with. More

by MARY6033GRANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

MARY6033GRANT, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 05, 2022

Very helpful staff. They were quick and nmade it a smoothe process. Highly recommend them. More

by Edt_flowerchild
Recommend Dealer
Yes
Employees Worked With
Service person not listed
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

Hi, Edt_flowerchild! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 05, 2022

They are some very nice people they explain thing to you Mr.Brain is great. More

by gwenwatson411
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

Hi, gwenwatson411! Thank you for the 5-star rating. We're happy to hear that working with Brian elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

February 04, 2022

I think it would be in your best interest that I DO NOT fill in this survey. More

by nomosnowguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

nomosnowguy, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 03, 2022

This is a great dealership full of a family oriented team that truly care for their customers. More

by ALLENMORGAN83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh
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Feb 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, ALLENMORGAN83! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 03, 2022

Most kind customer service down in the service department that I have ever seen and dealt with. They are very professional and have the right kind of attitude for people of this world now a days More

by Kandice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, Danielle Sindel
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Feb 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kandice! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 01, 2022

Got an oil change, the process went smoothly. All the staff was very friendly, even the staff I did not deal with directly. More

by LAURIEJBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary
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Feb 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, LAURIEJBRUCE! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 01, 2022

I had a great experience here. Jasen took the time to find what I wanted and make it happen for me! More

by KATYSTARR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasen Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, KATYSTARR1! Thank you for the stellar rating. We're happy to hear that working with Jasen led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 01, 2022

Courtesy, friendly and professional.Vehicle was done Courtesy, friendly and professional. Vehicle was done when they said it would be. Very happy with the service. More

by DODYJANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, DODYJANES! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

January 31, 2022

Awesome staff, very polite, courteous and helpful with all aspects of buying leasing and servicing of your vehicle. More

by SCOTTC5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Report | Print
Feb 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, SCOTTC5567! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

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