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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,862 reviews

January 11, 2022

Dan Raymond took my need for a cargo net as his mission. Followed up twice to make sure I had what needed. It was a great experience. More

by SMCCLEERY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Taymond
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Jan 12, 2022 -

Allen Chevrolet Cadillac responded

Hi, SMCCLEERY19! Thank you for the stellar review. We're happy to hear that working with Dan elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

January 10, 2022

They have not even called me back to schedule my appointment and I’ve left multiple voicemails. More

by Cheyenne.530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I’m not sure who i spoke with
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Jan 11, 2022 -

Allen Chevrolet Cadillac responded

Cheyenne.530, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Unfortunately, we have been dealing with a worker shortage. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

January 09, 2022

Very courteous and I got in and out very quickly, Made appointment quick and easy. More

by BRYANMINDY
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, BRYANMINDY! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

January 09, 2022

So very helpful, coming in on Saturday and getting all the paper work together, thankful More

by doloresb8733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, doloresb8733! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

January 08, 2022

Bought a new set of tires for my HHR. First, was not told that installation was not included in the purchase price. was told that the valve stems were changed. No they were not. I waited 3 hours for my car. More

by mwnuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Allen Chevrolet Cadillac responded

mwnuk, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

January 08, 2022

I totally love the dealership. They r courtesy and very personable. Their work is excellent and their penmanship is outstanding. They even cleaned my car n washed it. Their quick n cordial. More

by carolynb57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, carolynb57! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

January 08, 2022

Fast and friendly, no problems with my service. Very courteous and timely. Nice waiting room. More

by SAMASON2571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
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Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, SAMASON2571! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

January 08, 2022

Amazing customer service and helpful and took really good care of me.i would love to recommend everyone go there More

by POPEAISHA2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, POPEAISHA2020! We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

January 08, 2022

Everyone was very friendly and courteous. Thing got handled in a timely manner.thank you More

by susannebell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, susannebell! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

January 07, 2022

Just moved here from Arizona. Prices here were a lot higher for the same services at my prior Chevrolet dealership. Vehicle took two days longer than expected. Had to get a rental car. Most times could More

by ak9cop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember service writers name.
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Jan 07, 2022 -

ak9cop responded

Just moved here from Arizona. Prices here were a lot higher for the same services at my prior Chevrolet dealership. Vehicle took two days longer than expected. Had to get a rental car. Most times could not get anybody to answer the phone when I would call in to check on my vehicle. Not very happy and will look for another place to go. Would not recommend this dealership for service to anybody.

Jan 11, 2022 -

Allen Chevrolet Cadillac responded

ak9cop, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

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