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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

November 07, 2021

Had to bring my vehicle back in because they didn’t preform all work described over phone More

by Mfp411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Person on phone for service department
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Mfp411, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 06, 2021

Allen Chevrolet is number one in my book I will not go anywhere else and I will always recommend Allen Chevrolet the best courtesy the best everything I am so pleased with everybody that works there you d More

by PAM_DISABATINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Hi PAM_DISABATINO! Thank you for the 5-star review. We're delighted to hear that your positive experiences have earned us your loyalty, trust, and recommendation. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 06, 2021

I was promptly greeted upon arrival. They diagnosed my problem and made repairs on my vehicle. More

by dlc25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Aguilera
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, dlc25! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, John Allen, General Manager

November 05, 2021

Have been using Allen for many years, the place just isn’t the same anymore. Place doesn’t have a diesel mechanic, which I found out after purchasing a $75,000.00 truck and extended service contract. Ma More

by Rspaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know anybody in service anymore, all different people
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Rspaulding, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 05, 2021

From the service writer to the technician everyone was polite and professional accompanied by great service. More

by pcholley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

pcholley responded

Continue the great service

Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, pcholley! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. Take care! Sincerely, John Allen, General Manager

November 05, 2021

I think they have a great idea of how to run a car dealership. I found it a real pleasure dealing with them More

by PIERCEBUILDERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, PIERCEBUILDERS! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, General Manager

November 05, 2021

Great customer service. They got me in the truck that I wanted for the payment I needed. More

by Shaunhallmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel, Bob Kapp
Nov 05, 2021 -

Allen Chevrolet Cadillac responded

Hi, Shaunhallmark! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have. wonderful day! Sincerely, John Allen, General Manager

November 04, 2021

Did a great job on my oil change and tire rotation. I definitely recommend this place!! More

by Tanasia Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Aguilera
Nov 05, 2021 -

Allen Chevrolet Cadillac responded

Hi, Tanasia Reynolds! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to working with you again soon. Take care! Sincerely, John Allen, General Manager

November 04, 2021

I would have liked to have known that the quick change oil change was closed. Would have saved me a extra trip More

by JF7303
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Allen Chevrolet Cadillac responded

JF7303, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

November 03, 2021

Everyone was super nice & The reception area was really clean along with the restrooms. Wait time wasn’t that bad. And they also notified me of a recall on my vehicle and updated it in a timely fashion. More

by elliott.jada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Allen Chevrolet Cadillac responded

Hi Elliott, your 5 star rating is greatly appreciated. Our main goal at Allen Chevrolet Cadillac, is to ensure our customers leave 100% satisfied. Thank you for coming in and please know, we are always happy to help. Have a good day. Sincerely, John Allen, General Manager

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