Allen Chevrolet Cadillac

On leavinģ dealership with my new car, i noticed a stone chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to me. Would like to know does my lease stat from there. I also only received one key fob. More

Had to wait 1 hour and 30 mins for a scheduled oil change. I was expecting 45mins at the latest. change. I was expecting 45mins at the latest. More

The sales man that sold me the Caddlac did a great job. Helpful, Honest, The dealership took care of the problem right after I bought the car. They stood behind there words. Truthful and sincere. Helpful, Honest, The dealership took care of the problem right after I bought the car. They stood behind there words. Truthful and sincere. More

At the start meaning the first few days they had the car they were great as far as communication after that it dissipated, meaning touch and go and because of a part they couldn't even give us an estimate they were great as far as communication after that it dissipated, meaning touch and go and because of a part they couldn't even give us an estimate of when a part would be in and round about how long after the part would the car be ready, nothing. Then I was finally told after I called that it was ready, total was $800 something. Go to pick it up and the price went to $941. Pretty pissed you had my car for over a month . No rental was offered or even an effort made, im disabled and I have a family of 4 so something would have been nice. More

Kayla, Brian and Nolan were all very professional and helpful. They made for a pleasant and ash and action. They are all assets to your company. helpful. They made for a pleasant and ash and action. They are all assets to your company. More

Very quick and Complete service courteous and took care of all my needs and return my car to be ready to go of all my needs and return my car to be ready to go More

A new Trax and it had a defective battery. It went dead however the new battery was put in the car and under warranty so no charge. Just inconvenient and could have happened when we were traveling and it w however the new battery was put in the car and under warranty so no charge. Just inconvenient and could have happened when we were traveling and it went dead that would have been tragic. More

I am extremely pleased with Allen Chevrolet/Cadillac sales and service. We wanted a new SUV and virtually looked at all the traditional brands and settled on the Cadillac XT5 as vehicle of choice. Allen sales and service. We wanted a new SUV and virtually looked at all the traditional brands and settled on the Cadillac XT5 as vehicle of choice. Allen had exactly year, color, options and price point we were looking for. Slightly used and certified. The sales, financing and service was so good that within a few months we went back and bought a summer fun car. We feel like we are family whenever we communicate with the staff at Allen. We also want another car and will undoubtedly got back to our sales representative (Randy) for help. More

Thank you for your assistance in my vehicle repair. You did in 3 days what another dealer took 6 months to do. did in 3 days what another dealer took 6 months to do. More

Work well done by Josh Halsey as always..In and out in an hour .Thanks hour .Thanks More