Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Allen Turner Chevrolet
Crestview, FL
4,448 Reviews
Thank you for visiting Allen Turner Chevrolet of Crestview, FL! We offer the most up-to-date information about our auto dealership online, and look forward to making your next new or used vehicle purchase the best you’ve ever had. We serve as a convenient choice for those searching for a Ft. Walton Beach or Pensacola, FL Chevy dealer as well! Be sure to view specials and discounts only available through our Chevrolet dealership. If you don’t find what you are looking for, please contact us so that we may assist you in your search!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,448 reviews
February 27, 2019
Excellent Experience Had a great experience working with William "Billy." He was knowledgeable and straight forward, finding me exactly what I wanted and assisted me in ge Had a great experience working with William "Billy." He was knowledgeable and straight forward, finding me exactly what I wanted and assisted me in getting the best deal possible. I would absolutely buy another vehicle through him and would recommend his direct salesmanship to anyone looking for a vehicle from this dealership. More
by jagjosh1
February 27, 2019
Mike hurst was epic Went in knowing what we wanted and what we wanted from our trade and got exactly what we wanted no back and forth garbage A+ all the way if you want a Went in knowing what we wanted and what we wanted from our trade and got exactly what we wanted no back and forth garbage A+ all the way if you want a no bs car deal go see mike you won’t be disappointed More
by Beagfam
February 26, 2019
First time buying simplified I went in as a first time buyer and Billy made it an unbelievably simple process. He was able to break everything down so I could understand it, and w I went in as a first time buyer and Billy made it an unbelievably simple process. He was able to break everything down so I could understand it, and was able to really work with me to get what I wanted. He didn't push me towards anything and was extremely honest during the entire process. Along with that, Danny made the finance portion easy for me to comprehend as well. All in all it was an excellent experience and I would gladly recommend Allen Turner Chevrolet and Billybto anyone looking to purchase a vehicle. More
by JakeKennedy
February 25, 2019
Used Vehicle fiasco We were in a bad car wreck is the only reason we went here because it was all we could afford. Seen a vehicle on line at the other store and asked the We were in a bad car wreck is the only reason we went here because it was all we could afford. Seen a vehicle on line at the other store and asked them if they could bring it over I could be there at 1:30. Salesman starts blowing up the phone at 115 “are you still coming I got some one else wanting to buy it right now” rushing us. We get there and do a walk around salesmen giving the usual spill “ it’s a good truck xyz”. Bank already approved the loan on the truck but the salesman had to run around for 2 1/2 hours to “ make sure it was approved “. Told we would be filling out the financial paperwork in about 30 minutes. Fast forward 5-6 hours later still no paperwork. They let us take our rental car back which in crestview traffic took 10 minutes to get there by the time we get there and walk in the door the salesman is calling us wanting to know if we can come back (again rushing us). When we got back the financial guy miss spelled the name on the title and registration that we had to wait for it to be done over. Also the registration had the wrong color on it which the salesman assured us would be corrected. This was not and I had to remind him several times for about a month to get it straight. When it was time to leave the check engine light came on in the parking lot and the smell of gas boiled out every wear and the response was “if y’all don’t like it we can tear the check up now and y’all can find something else”. This statement was made after we explained our situation to them that that was all we could afford and that if we did that we would have no way home. They said they would fix it. They came up with the previous owner had ran a second exhaust vent line and they had to fabricate the part check engine light went out. Took the vehicle home again and crawled under it to see black liquid and all manner of fluids that have leaked under it and find the transmission inspection plate falls off in my hand. (Expressed that the transmission and rear end looked replaced in my opinion). Took it back to the dealership the lady at the parts counter got unprofessional and lippy. When they took it back they removed the transmission cap all together and didn’t replace it I had to buy one and them reimburse me. Take the vehicle back home and the check engine light comes on again and the smell of gas is 10 times worse. Come to find out there is a foot long crack in it and the gasket is nonexistent. We take it back and they agreed to fix it. Mean while one of there mechanics got very unprofessional with my family and told me “shut up boy I’m not the one you want to mess with “ in front of a lobby full of people. At that point we didn’t feel comfortable with them fixing it due to the threat and we told them that if they bought the parts we would have them put on elsewhere which the reluctantly did. In both of these incidents there were salesman and managers saying one minute they know both about mechanics then the next minute they are trying to tell you what’s wrong with it. Check engine light comes on again this time for the transmission and tourque converter. And that same black stuff that was all over the underside I was told was “dirt and normal leackage” started coming out again as burnt transmission fluid as I told them the first time when I was told that my concerns about the transmission and rear end were invalid. Tried to reach the dealership owner to be told he’s headed out of country on vacation and got referred to the assistant manager explained to him every thing from square one that because of this vehicle we had missed several important doctors appointments that have to do with lasting injuries from the car wreck and told him we spent all we had on the truck and couldn’t afford all these repairs and how I got threatened by his tech. I told him it was a crappy experience he said “that’s just your opponent we are going to agree to disagree “ and slammed the phone in my face. We took the truck to a different shop and they said what it appears like to them is the transmission was leaking to start with and the dealership put stop leak in it to sell it the shop said they see it all the time. They said total cost to fix it would be 3k. So from this experience we paid 15k for the truck,got threatened by a tech talked down to our concerns brushed of , end up scraping to get the transmission rebuilt 3k missing important doctors appointments and getting brushed off by the assistant manager and rudely hung up on. I suggest that you don’t buy from this dealership unless you can afford thousands in repairs. More
by Chevydriver
Employees Worked With
Other Employees :
Mechanic that threatened first name , William , Michael Hurst
February 24, 2019
Very helpful I purchased a Cheverlet Tahoe and William "Billy" Asble was very kind and helpful. He explained everything in detail, a great pleasure working with hi I purchased a Cheverlet Tahoe and William "Billy" Asble was very kind and helpful. He explained everything in detail, a great pleasure working with him. More
by Val
Employees Worked With
February 23, 2019
Liz is the best! Liz worked non stop to get me in the car I wanted. She is hands down the best salesperson at a dealership I have ever dealt with! Go see her today! Liz worked non stop to get me in the car I wanted. She is hands down the best salesperson at a dealership I have ever dealt with! Go see her today! More
by daaquestion
Employees Worked With
Liz Thompson
February 19, 2019
Very good everyone was very helpful. Edward contacted me after a request on a truck. Edward went to dealership on Sunday to confirm the truck was still present on lot. I came in the Monda Edward contacted me after a request on a truck. Edward went to dealership on Sunday to confirm the truck was still present on lot. I came in the Monday after an we came up with a good price. Thanks to all the staff great experience. More
by Muff
February 17, 2019
Dallas Moody gave us The Most Professional Car Experience Our Salesperson Dallas Moody gave us the mos professional car experience we have ever had. He brought us the car to Test Drive and inspect without ha Our Salesperson Dallas Moody gave us the mos professional car experience we have ever had. He brought us the car to Test Drive and inspect without having to leave the house. He was so courteous in accommodating our car buying needs. He located the perfect car for our family, from style to size per our request, and with our busy schedule brought it to us. We loved it and will continue to do business in the future with him and Allen Turner Chevrolet. Thanks so much! More
by BryanB
February 17, 2019
Great service Liz was fantastic. Helped me get into the car I wanted even with a small down payment and credit. Her and the whole team were patient and wonderful! Liz was fantastic. Helped me get into the car I wanted even with a small down payment and credit. Her and the whole team were patient and wonderful! More
by Vickie H
February 11, 2019
Jeff Ross is the Bomb.com! My mother bought a car from here yesterday and the staff was absolutely amazing! Jeff Ross was the one who we had the pleasure of working with. He wen My mother bought a car from here yesterday and the staff was absolutely amazing! Jeff Ross was the one who we had the pleasure of working with. He went above and beyond to get us what we needed. The car we were interested in was at the Pensacola lot and he drove there and picked up the car and drove it to the Crestview lot for us! Do yourself a favor and holler at Jeff Ross if you’re in the market for a new vehicle! A-1 top notch service! More
by Em850
Employees Worked With
Jeff Ross
