Allen Turner Chevrolet | Page 441

I usually have very good service I usually call and schedule an appointment and the service is very good. But last time I scheduled through their online website. I really liked the co I usually call and schedule an appointment and the service is very good. But last time I scheduled through their online website. I really liked the convenience of scheduling online but there was some (unspecified) delay in taking my vehicle back at the appointed time. And I ended up sitting there waiting two hours for an oil change and multi point inspection. I think that's ridiculously long. More

Sold me a car that already had issues I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it withi I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it within the first three weeks of having the vehicle. I was told by the salesman when I bought the car that there was absolutely nothing wrong with the car & it had a clean car fax. First I was told my struts we're going out by Allen turner Hyundai in Pensacola, Florida and that I needed to take it back to the place I got it from in order to get those fixed. They refuse to fix it because I didn't buy an "extended warranty" even though they sold me the vehicle with bad struts. Then my starter went out that I had to replace myself which was $370. Because again, I didn't buy the extended warranty for an extra $1200. Then my check engine light came on and I do have a power train warranty so they fixed that. This was all in a three week time period. I just felt like since I wasn't financing through them, and they pretty much sold the car and recieved their 10 grand that they didn't have to fix my car or take care of things for me as a customer. Definitely would not recommend them unless your buying a brand new vehicle. They sell you things that are broken and then don't want to fix them. I bought a vehicle from a small car lot with only a few cars and they STILL put new tires and struts on the vehicle before I drove it home because they knew they were bad. You don't sell people messed up cars. I have kids and need something dependable and I told them that. After several attempts of trying to get my struts replaced I've just given up. More

Customer/User friendly I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the process of buying. Since, I was already happy with the price, there wasn't a long uncomfortable haggling period. A finance application online and a few exchanges of information via electronic means and the sale was done, except for the actual signatures and pick up of the vehicle. I worked with Jessy over the phone, mostly. Once I arrived at the dealership, Jessy met me with a handshake and a set of keys. We immediately test drove the vehicle, since I'd already owned a previous model, it wasn't a long drive. After 20 minutes, give or take, the deal was done and I was on my way home. All of my previous car purchases had been long, drawn out events that left a bitter taste from the experience. This time, has been by far, a great deal and easy thing to do. No hassle, no fuss, and no regrets, thanks for everything. More

excellant Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in t Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in the last 18 months. thanks Berney More

Review Tim was awesome. Even though he is new, it seemed like he knows what he is doing, and I trusted his expertise. Tim was awesome. Even though he is new, it seemed like he knows what he is doing, and I trusted his expertise. More

Excellent First New Car Purchase Experience Upon doing a large amount of research, and being knowledgeable about vehicles and mechanics, I decided to visit Allen Turner Chevy after being pre-app Upon doing a large amount of research, and being knowledgeable about vehicles and mechanics, I decided to visit Allen Turner Chevy after being pre-approved for financing and desperately needing to trade in my old car for a truck. I stopped in during free time in Crestview, and was set up with Al Sienko as my salesman. Al did a great job, and my being a female, he did not challenge my mechanic abilities as most men do females. He heard and understood what I needed, and worked very hard to find something that would work for me on my 2016 Colorado. The finance people weren't pushy, and allowed me to choose my options as I wished, and did not challenge my choices. My experience was wonderful. More

Service Made online appointment, everything went well, first in - first out. Have used the service department on two vehicles and never incurred a problem. Ma Made online appointment, everything went well, first in - first out. Have used the service department on two vehicles and never incurred a problem. Marvin is great to work with. More

I just keep coming back I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From th I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From the sales staff to the service personnel, Great job! p.s. David Cain was involved in three of those purchases and probably the reason I made the decisions. More

Exceptional All of the personnel work to make sure my family vehicle requirements were met. From size the vehicle to financing. Roch Mechrek our sales consult All of the personnel work to make sure my family vehicle requirements were met. From size the vehicle to financing. Roch Mechrek our sales consultant made sure my wife and were comfortable with the different features of our new vehicle. Roch did an outstanding job. We are really happy with our new vehicle. Thanks More

The staff at Allen Turner Chevrolet was very helpful. The staff was very courteous and the facilities were excellent. The have a large selection of trucks to offer. We bought a 2016 Silverado and so far The staff was very courteous and the facilities were excellent. The have a large selection of trucks to offer. We bought a 2016 Silverado and so far we are very happy with it. Our salesman Roch Mechrek gave us outstanding service. More