Allen Turner Hyundai
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Absolutely wonderful in every way. Andy was so patient and helpful to me and then expedited the process so I was driving a beautiful new car in no time!!!! Couldn’t have been better! Andy was so patient and helpful to me and then expedited the process so I was driving a beautiful new car in no time!!!! Couldn’t have been better! More
Everyone at Allen Turner Hyundai was very friendly and helpful. I received a fair trade in price for my 2017 Nissan and drove away with a beautiful 2026 Tucson. I am very pleased with my experience and hi helpful. I received a fair trade in price for my 2017 Nissan and drove away with a beautiful 2026 Tucson. I am very pleased with my experience and highly recommend visiting this dealership. More
Im 23, and this was my first time buying a car. I had so much anxiety walking into a dealership but I genuinely couldnt have asked for a better experience with Robin. She was so patient and eager t I had so much anxiety walking into a dealership but I genuinely couldnt have asked for a better experience with Robin. She was so patient and eager to help me! She didnt push and she answered every question we had, no matter how repetitive we were. She asked us what we needed, and she delivered. I love my car, it suits me perfectly and I believe I only found it because of Robin's expertise and dedication to helping people. Thank you Robin! More
Second time leasing a car here. Great experience from all with Kim, Sawyer and Alyssa delivering exceptional service. Thank you Allen Turner , you have an awesome team. Great experience from all with Kim, Sawyer and Alyssa delivering exceptional service. Thank you Allen Turner , you have an awesome team. More
Overall great experience. Shawn was great to work with and explained everything in detail. This was our third straight vehicle purchased from Allen Turner and all three have Shawn was great to work with and explained everything in detail. This was our third straight vehicle purchased from Allen Turner and all three have been great experiences. More
This was the best car buying experience I have ever had. Robin was able to get the deal that I was looking for without all the back and forth. She was very professional and respectful when it came to proces Robin was able to get the deal that I was looking for without all the back and forth. She was very professional and respectful when it came to process. Even when I didn’t provide the correct info by mistake, which showcased her patience. I will definitely tell everyone about my experience and her professionalism. Thanks Robin Wolff, you’re #1 More
Managers and Troy Cox were fantastic to bargain with. God bless and thank you for my new favorite car: A Hyundai Elantra Hybrid Limited. God bless and thank you for my new favorite car: A Hyundai Elantra Hybrid Limited. More
Working with Chris was, as always, a great experience. This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along This is the fourth vehicle we have purchased through him, and he consistently proves to be professional, knowledgeable, and easy to work with. Along with Kim—who is fantastic at what she does—she truly helps make buying a vehicle from Allen Turner a pleasant experience. Unfortunately, the finance portion of the process was the complete opposite. Had I known we would be dealing with John again, I would have chosen to shop elsewhere. After such a smooth and positive experience with Chris and Kim, the interaction with John entirely overshadowed it. I am honestly still surprised that I stayed and tolerated the way we were treated. John was extremely aggressive and pushy—exactly the kind of finance experience that makes people dread car shopping. I believe I was so taken aback by his behavior that I didn’t walk out, something I deeply regret now. What continues to replay in my mind is John saying to us: “Have you ever totaled a car? Doesn’t seem like it. And without GAP insurance, you have to go through six hurricane seasons with this car. When it’s totaled—and the value won’t be there—you’ll have to decide whether to keep paying on the negative balance monthly or figure out how to pay the remaining balance in full, because insurance will not cover it.” When we pushed back again and my husband explained that this was not our first car purchase and that we understood how this works, John looked at my husband and said, “Is this your car or hers?” That question was not only irrelevant but also inappropriate. He is my husband, has worked in finance for over 20 years, and together we have purchased nearly 20 vehicles over the course of our marriage—some in my name and some in his. We have never experienced a comment like that from anyone in this industry. This was also not our first negative interaction with John. When my daughter purchased her vehicle, John initially had the interest rate wrong. When my husband pointed it out, John became defensive and argued that my husband did not know what he was talking about. My husband was correct, and John ultimately had to redo the paperwork. To be clear, Chris is an outstanding salesman and I would work with him again without hesitation. Kim is excellent and always a pleasure to work with. However, John should not be in a customer-facing position. He made me second-guess my entire purchase, made me feel belittled, and left me feeling frustrated and upset long after the transaction was complete. I genuinely regret not walking out of his office. More








































