Allen Turner Hyundai

I have been anxious to purchase the 2025 Ioniq 5 since I have seen its release in late 2024. I have kept track of of my local dealerships, Allen Turner Hyundai of Pensacola, FL, website to see when they mig have seen its release in late 2024. I have kept track of of my local dealerships, Allen Turner Hyundai of Pensacola, FL, website to see when they might be getting one in, and one day in early January 2025, they had post two units that they were getting for their lot. Through their website, I placed an inquiry about those models and asked about further information. I was contacted a day or so later by Robin who explained to me about the situation with the Ioniq 5, how this model year was being produced at new plant in the US and things were moving a little slowing in deliveries and she wasn't sure about the exact date of the arrival. We also discussed the idea of maybe ordering one in the exact color and trim package I wanted, but she mentioned that it was possible, but with the way the plant was operating at the moment, the wait from a custom unit could be quite a long time. And with that we agreed to stick with the unit coming in and she would keep me up to date about when it would arrive A couple week went by and we had not heard anything, so my fiancé and I decided to stop by the dealership to check on the status. We had asked to speak to Lorie because she sold my fiancé a couple cars already in the past few months and she loved dealing with her. Lorie had checked and said that there still was not a firm delivery date for the car, and Robin came to help and suggested that we place $500 refundable First Right of Refusal deposit and that way, when ever it does come it, we have first shot at buying it. So we did it. A couple more weeks went by and would get periodic text msgs from Robin/Lorie about the status. Seem the date kept getting pushed back for one reason or another, but we knew it was still on its way. And then, on 5Feb, we get the text from Robin "It's Here!!". We talked to her and made arrangements to come and close on it the next day. During the closing process Her boss Vince was a great help in giving us what we considered a fair price on our paid-off trade (2020 Kona Ultimate also purchased there). This was the first 2025 Ioniq 5 sold by Allen Turner so there were a couple hiccups, but everyone was fantastic about the whole thing and treated us like family! And last, but certainly not least, Lorie in Finance was great in helping with all the little extras we might need (No finance problems, we paid cash), and the super friendly! This was an overall excellent car purchasing experience. My fiancé has bought a couple cars here, I have now got two cars, and my son has bought one as well. When its time for another car, Allen Turner is ALWAYS the first (and probably the last) place we will stop! More

Kim and Lorie are fantastic. 10/10 recommend. Will never go anywhere else because of them. 10/10 recommend. Will never go anywhere else because of them. More

Extremely clean and the staff was very friendly. An all around great experience at this dealership! An all around great experience at this dealership! More

Amazing! Mr. C is a great, attentive no pressure salesman with a great personality. His music knowledge and taste is on point as well! The location was clean Mr. C is a great, attentive no pressure salesman with a great personality. His music knowledge and taste is on point as well! The location was clean and the sale was prompt as could be. More

Our sales person, Chris Singleton, provided excellent service in helping us select the car we wanted and made the whole process very easy and stress-free. When we got to the finance department that proce service in helping us select the car we wanted and made the whole process very easy and stress-free. When we got to the finance department that process was also very easy as Randy Haislip took us through everything finance related. We would definitely choose Allen Turner Hyundai to purchase another Hyundai in the future, and would recommend them to anyone looking to purchase a Hyundai. More

We worked with Jake Gallawa at the Allen Turner Hyundai and he was great. Thanks! and he was great. Thanks! More

Jake gallawa was great took care of us made a good deal and was fluent in negotiations. and was fluent in negotiations. More

Jake Galloway at Allen Turner was really easy to work with and straightforward in the car buying process. Would highly recommend using him for your next new vehicle! with and straightforward in the car buying process. Would highly recommend using him for your next new vehicle! More

I cannot say enough wonderful things about my experience with Kimberlie and Dean at Allen Turner Hyundai! From start to finish, their customer service was absolutely top-notch. They were quick to respond to with Kimberlie and Dean at Allen Turner Hyundai! From start to finish, their customer service was absolutely top-notch. They were quick to respond to all of my questions, found the exact car I needed in record time, and even arranged for it to be delivered—all before we had even met in person! When I arrived at the dealership, I was greeted so warmly that it felt like I had known Kimberlie forever. The financing process was smooth and pressure-free, with all the paperwork ready to go, making the entire experience fast, easy, and stress-free. Dean did a fantastic job covering all of the details about my new car and took the time to set everything up for me, ensuring I was comfortable and confident before driving off. He also provided excellent follow-up, reassuring me that I could reach out anytime with questions. Their honesty, efficiency, and commitment to customer satisfaction are what made me choose Allen Turner Hyundai over my local dealership in Fort Walton. They were straightforward, transparent, and genuinely cared about my experience. I will forever be a fan and will refer everyone I know to them. Customer service is NOT dead, and Allen Turner Hyundai is living proof of that! Thank you, Kimberlie and Dean, for making this such a seamless and enjoyable process! 🚗✨ More

The great customer service, care, support, and togetherness the employees show toward the customers. They shows their positive service to others and take pride in any situation that is needed for togetherness the employees show toward the customers. They shows their positive service to others and take pride in any situation that is needed for you to get the care you need. I very proud of my salesman Mr. Troy Cox for showing me the great service and giving me the understanding of everything thru my transaction. I would like to say thank you again to everyone at Allen Turner for showing the great service. Sincerely, Rosa Taylor More