Alpha Motorsports

Outstanding service and commitment to ensure the perfect consumer experience I am a Ritz Carlton employee for more than a decade I may say this matches the experience that we provide for our guest daily consumer experience I am a Ritz Carlton employee for more than a decade I may say this matches the experience that we provide for our guest daily More

I bought an 08 Corvette from them 4 months ago and couldn't be happier. Part of my pleasant buying experience is due to the car of course, but I have no real complaints about the dealership. The 4-sta couldn't be happier. Part of my pleasant buying experience is due to the car of course, but I have no real complaints about the dealership. The 4-stars instead of 5 for friendliness is for a slight lack of pleasantness from the other sales staff once I began working with Jay. It's not a very significant point, maybe they just wanted to stay out of his way. I gave them 5 stars on customer service because they gave me the exact price I asked for on my trade. Although they had dropped the Corvette's price by $3000 over the months that I was looking at it, they weren't willing to go any lower. But considering the low asking price, I can't complain about that either, which merits the 5 stars on price. I visited the dealership about 4 times and no one ever pressured me even slightly. Finally, whoever they have cleaning and prepping the cars did an excellent job on my Corvette while I was finishing up the paperwork, earning a top rating for quality of work. I've struggled to keep it as clean as it was when I took it home (it's black). Everyone has a different reaction to experiences such as buying a car, but my experience with Alpha was very nice. More

Honest dealer, great cars, great finance rates, very professional staff. Bought a Toyota Camry from them. It was kinda old,1995, but in a great shape, I believe it was a local trade-in. professional staff. Bought a Toyota Camry from them. It was kinda old,1995, but in a great shape, I believe it was a local trade-in. More

I'm always leary about buying a used car however Ahmad was with me every step of the way. He made me feel comfortable, answered all my questions and took great care of me. It was one of the easiest Ahmad was with me every step of the way. He made me feel comfortable, answered all my questions and took great care of me. It was one of the easiest transactions I've made and I would definetly do business there again. Every member of the staff I dealt with was awesome as well! More

Antony did an outstanding job detailing my newly purchased car. Even before then he was able to answer my questions and address some concerns. My experience there has been nothing but pleasant and I purchased car. Even before then he was able to answer my questions and address some concerns. My experience there has been nothing but pleasant and I will definetly do business there again as well as recommend others. More

Great prices and very nice vehicles to test drive. I will recommend this dealer to anyone in the market for a vehicle. Was worth the two hour drive for me. will recommend this dealer to anyone in the market for a vehicle. Was worth the two hour drive for me. More

They deserved A+++++++ 100%. Vehicle was described pre good online and again they confirmed the options and condition of the vehicle over the phone. They even send someone to repair the wheel, which had m good online and again they confirmed the options and condition of the vehicle over the phone. They even send someone to repair the wheel, which had minor scratch, at my job. More

After reading a bad review or two, I was skeptical. I went ahead and bought a used 09 Audi A4 from them, flawless, looked brand new. They gave me the best online price compared to all the other dealershi went ahead and bought a used 09 Audi A4 from them, flawless, looked brand new. They gave me the best online price compared to all the other dealerships I looked at. Very professional and were able to answer to all my questions. The finance manager Noor even followed up with me to make sure all my needs were being taken care of, even before I stepped in the door. Very good experience. Was in and out of the dealership in hour or so once I decided to go in to make the purchase. The great thing that really impressed me is that a service light came on before I could get it inspected by the Audi dealership. It was a sensor problem which could happen at any time, the Audi dealership was even surprised how new my car looked, they said you wouldn't be able to tell the difference from mine and a 2012 a4! Once I did get it inspected (Audi stamp of approval) Alpha Motor Sports reimbursed me all the fees although technically I signed an "as is" agreement, they didn't have too. That just goes to show they stand behind their word and they are "good" people. Customer service was excellent. This is a very reputable dealership and I will be doing business with them in the future. I recommend them 100%!! More

I had salespeople either break promises, or make misrepresentations. First, on a Saturday afternoon Amad told me he/AMG would match a competitor's price of $21,500 and a waiver of any document prepa misrepresentations. First, on a Saturday afternoon Amad told me he/AMG would match a competitor's price of $21,500 and a waiver of any document preparation fee (for a 2009 Lexus ES with navigation). When I returned on Sunday, Jay said he could not honor the price Amad agreed to sell the car at Saturday. After going back a forth, he increased the price to $21,800...and further surprised me by stating the computer would not allow him to prepare the paperwork without imposing the document preparation fee. (This was never disclosed to me by Amad, who in fact said he would waive the fee.) Because of the underhanded tactics, I then thought about purchasing a Lexus ES from a Maryland dealership I had visited Sunday morning that had a 2009 ES with black interior, which I preferred. At this point, Jay lied to me and told me a lot of people drove from Maryland to Virginia to buy from AMS because of Virginia's lower sales tax. (However, I later learned Maryland residents have to pay Maryland's higher sales tax.) After investing several days shopping for a 2009 Lexus ES, and believing I would pay about another $600 to purchase the car in Maryland, I signed the AMS contract documents while crossing out most of their ridiculous cancellation fees (exceeding $2,000) permitting me to cancel the contract and return the car and forfeit the $395 doc fee. Additionally, AMS failed to detail the car as promised. Then, they made me wait one week before they could detail the car. And when they delivered the car, it still needed to be detailed. (They did have a large scratch buffed out, but there were a lot of smaller scratches that were not detailed.) Furthermore, there was a chip in the windshield I had not noticed, which they did not fix and would not pay to repair...even though my car had less than 14,000 miles. Because the interior carpet was muddy, Khalid promised to purchase replacement mats. I had to follow-up three or four times before the mats were finally paid for. They also charged an auto registration fee, but do not pay the fee when they transfer the title out of their name. I suspect they keep this $43 fee -- unless the customer follows up with them to point out the fact they took their money but didn't pay the registration fee. (They did send me a check after I requested it.) After I encountered all the problems, and learned Jay lied to me about Maryland's sales tax, I called Khalid to discuss cancelling the contract and he said he did not care what the documents said, and that I would have to pay more than $2,000 to cancel. (This is highly unethical.) I would never buy a car from AMS, and would encourage you to stay clear of this used car dealer. More

I bought a Ford Taurus SHO from them and I traded-in my Ford Fusion, they matched Carmax's appraisal on my trade, and my main concern was MD inspection, since I will b moving to MD on February, which they Ford Fusion, they matched Carmax's appraisal on my trade, and my main concern was MD inspection, since I will b moving to MD on February, which they guaranteed it. A+++++++++++. More