
Anchorage Chrysler Dodge Jeep Ram Center
Anchorage, AK
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,200 reviews
Sales staff was amazing James, Alaska and Jason were very friendly and helpful and it was a quick painless experience friendly and helpful and it was a quick painless experience More
I enjoyed my overall buying experience. I really appreciated Jackson, my salesman, for being patient with me and guiding me to finding a vehicle that met my needs. I really appreciated Jackson, my salesman, for being patient with me and guiding me to finding a vehicle that met my needs. More
Very fast and efficient. Everyone was so great to work with would buy here again, and tell friends and family buy here thank you so much Everyone was so great to work with would buy here again, and tell friends and family buy here thank you so much More
The car salesman that approach me when I walked into the dealership was so kind and helpful. The salesman Nikola took the time to discuss with me the type of vehicle I was interested in purchasing as well dealership was so kind and helpful. The salesman Nikola took the time to discuss with me the type of vehicle I was interested in purchasing as well as the features I was looking for in a vehicle. More
My experience was better than I anticipated. The salesman at the dealership was knowledgeable and very helpful. I'm delighted with my purchase. The salesman at the dealership was knowledgeable and very helpful. I'm delighted with my purchase. More
Good experience & great floor team. We were in and out within a couple of hours with a new vehicle! We were in and out within a couple of hours with a new vehicle! More
The offer came from a customer referral on a holiday and still no problems. Wow! still no problems. Wow! More
Chris help me thru this whole process easy and quickly, getting me into a vehicle I was looking for and I love my 2013 RAM truck Thank you so much Chris getting me into a vehicle I was looking for and I love my 2013 RAM truck Thank you so much Chris More
Fast and friendly service. Easy to work with and Chris T. was very helpful as well. Easy to work with and Chris T. was very helpful as well. More
I understand the service rep is doing his best. I get it. But I don't know what it is about this service department but not only do they take weeks to months to work on your vehicle like we dont ne I get it. But I don't know what it is about this service department but not only do they take weeks to months to work on your vehicle like we dont need the dang rig, and they don't offer rentals, but they seem to return your vehicle with the same problems it was having prior to bringing in and then some. For whatever reason, we have had more issues since the first major service with our 17 Diesel than I have ever had with any other vehicle I have ever owned from other dealerships. To put bluntly- I don't trust this service department even remotely. They never took care of several things that were under warranty, they charge you an insane amount to which we have paid them THOUSANDS AND THOUSANDS of dollars and always something booty with the truck upon return. Last year our truck was in their shop for FOUR MONTHS. Four. Frikn. Months and they return it only to find they didn't do the other services my other half told them need done. It's asinine. Our renter had her jeep at their service department for SEVEN months and they offer NOTHING to you while they keep your vehicle directed. They NEVER have the parts for any vehicle it sounds like on site they're always having to order from MOPAR which is always on back order. Knowing this how are they not taking more initiative to have better stock of things sent up via barge? It's poor planning, poor communication, poor service over all and they have a tendency to talk down to females like we don't know a thing about mechanics and I listen to others talk to women while I'm in there and frankly, I can tell you they xx a lot of women... and men for that matter. A friend of mine who, like me, is no stranger to diesel mechanics had also had a similar interaction, to which we discuss and laugh about over coffee. If I had a bay and all the specialty tools best believe I'd crank out the work myself. Unfortunately I'm stuck with having to drop it off but looking back in hindsight- all the money we have dumped into this business only to keep bringing it back because they never execute the tasks in full and it ALWAYS seems to have more problems upon return, I honestly could own all the specialty tools and maybe even a proper lift. That's infuriating to think about. Ultimately- I'll never go with another Dodge when we get another vehicle for the simple fact that this service department is lacking big time and clearly parts are hard to come by for them. Save yourselves the trouble and take your vehicle elsewhere if you can, or just don't go Dodge. Sad to say. Always have been a fan but now I'm done. More