Anchorage Chrysler Dodge Jeep Ram Center

Fast and friendly service. Easy to work with and Chris T. was very helpful as well. Easy to work with and Chris T. was very helpful as well. More

I understand the service rep is doing his best. I get it. But I don't know what it is about this service department but not only do they take weeks to months to work on your vehicle like we dont ne I get it. But I don't know what it is about this service department but not only do they take weeks to months to work on your vehicle like we dont need the dang rig, and they don't offer rentals, but they seem to return your vehicle with the same problems it was having prior to bringing in and then some. For whatever reason, we have had more issues since the first major service with our 17 Diesel than I have ever had with any other vehicle I have ever owned from other dealerships. To put bluntly- I don't trust this service department even remotely. They never took care of several things that were under warranty, they charge you an insane amount to which we have paid them THOUSANDS AND THOUSANDS of dollars and always something booty with the truck upon return. Last year our truck was in their shop for FOUR MONTHS. Four. Frikn. Months and they return it only to find they didn't do the other services my other half told them need done. It's asinine. Our renter had her jeep at their service department for SEVEN months and they offer NOTHING to you while they keep your vehicle directed. They NEVER have the parts for any vehicle it sounds like on site they're always having to order from MOPAR which is always on back order. Knowing this how are they not taking more initiative to have better stock of things sent up via barge? It's poor planning, poor communication, poor service over all and they have a tendency to talk down to females like we don't know a thing about mechanics and I listen to others talk to women while I'm in there and frankly, I can tell you they xx a lot of women... and men for that matter. A friend of mine who, like me, is no stranger to diesel mechanics had also had a similar interaction, to which we discuss and laugh about over coffee. If I had a bay and all the specialty tools best believe I'd crank out the work myself. Unfortunately I'm stuck with having to drop it off but looking back in hindsight- all the money we have dumped into this business only to keep bringing it back because they never execute the tasks in full and it ALWAYS seems to have more problems upon return, I honestly could own all the specialty tools and maybe even a proper lift. That's infuriating to think about. Ultimately- I'll never go with another Dodge when we get another vehicle for the simple fact that this service department is lacking big time and clearly parts are hard to come by for them. Save yourselves the trouble and take your vehicle elsewhere if you can, or just don't go Dodge. Sad to say. Always have been a fan but now I'm done. More

Very easy to work with. No hassling on the lot. Very patient with me and my kids. Got me the deal I wanted. No hassling on the lot. Very patient with me and my kids. Got me the deal I wanted. More

I was just browsing used lot hoping to run into James Reich but before hand he sure let me know if I’m not here let someone help you! And that was our case as we browsed used trucks Matt came by to let u Reich but before hand he sure let me know if I’m not here let someone help you! And that was our case as we browsed used trucks Matt came by to let us know he can help, so I told him we came weekends before and I’m looking to buy something off the lot today. He listened and was patient with no pressure to my wishes wants or just because he let me guide him to what I wanted, More

Mathew was very attentive and answered each question I posed to him as well as went to ask anything he wasn’t authorized to decide. He come in on a off day at the time I wanted. Oliver the sales manager posed to him as well as went to ask anything he wasn’t authorized to decide. He come in on a off day at the time I wanted. Oliver the sales manager answered my questions and told me what he could & couldn’t do. More

First time buyer. Excellent service! The whole staff was pleasant and a pleasure to work with. Excellent service! The whole staff was pleasant and a pleasure to work with. More

We had a great experience with everyone at the Anchorage Chrysler Dodge Jeep Ram Center! We purchased a truck back in 2019 and another in August of 2023. Even with the power outage, the team made it a fun e Chrysler Dodge Jeep Ram Center! We purchased a truck back in 2019 and another in August of 2023. Even with the power outage, the team made it a fun experience. Shout out to Gordon Johnson, Ruben Diaz, and Dave (Finance)! We appreciate your time and service expertise! More

Gordon was a great guy to work with. He had great skills all through my vehicle purchase, and made it fast and easy. Will definitely use him again in the future. He had great skills all through my vehicle purchase, and made it fast and easy. Will definitely use him again in the future. More

This dealership is excellent. As a first time buyer I felt no stress or pressure whatsoever. Very safe and relaxed environment and excellent salesman. As a first time buyer I felt no stress or pressure whatsoever. Very safe and relaxed environment and excellent salesman. More

The purchase went very well. Nikola worked hard to make it easy. When I bought it the check engine light came on, and the dealership solved the problem quickly. Nikola worked hard to make it easy. When I bought it the check engine light came on, and the dealership solved the problem quickly. More