Anderson Dodge Chrysler Jeep Ram - Service Center

Awesome Customer Service Brian in Service Dept diagnosed a problem in just a few minutes on an "unplanned" visit. Every time I have ever been there it is always the cleanest Brian in Service Dept diagnosed a problem in just a few minutes on an "unplanned" visit. Every time I have ever been there it is always the cleanest garage in the State of Illinois, been going there for years with different vehicles. This is definitely a 5 star establishment and they are always happy to help! More

oil change/new truck came in for a oil change and left with a new truck thanks to paul carlson.great person to work with. he made it a good experience. came in for a oil change and left with a new truck thanks to paul carlson.great person to work with. he made it a good experience. More

Service appointment to cut/program key. Had an appointment to cut/program spare key. Asked at check in for tires to be aired up also. Gentleman came to waiting area to offer $400 engine re Had an appointment to cut/program spare key. Asked at check in for tires to be aired up also. Gentleman came to waiting area to offer $400 engine repair, I stated didn't need but please air up tires. He stated he would take care of that. Paid bill < went to vehicle , tires not aired up and remote didn't work? Had to return to service to get tires aired up and retry programming remote. Not sure why they gave me vehicle back without checking tires or remote function. Finally left with a spare key not programmed but paid for. Key does open door manually. More

Exceptional service Brought my 2014 Dodge Grand caravan into your service dept. for a recall and was greeted by Jamison L Parker who always had a smile, was extremely fri Brought my 2014 Dodge Grand caravan into your service dept. for a recall and was greeted by Jamison L Parker who always had a smile, was extremely friendly, courteous, and very knowledgeable about my recall. This young man deserves a pat on the back for a great service experience. Chuck Bloomster, Rockford, Illinois More

Service I've been taking my vehicle to Anderson Dodge Chrysler Jeep since I purchased my Jeep about 4 years ago. I recommend seeing Jamison. He is very frie I've been taking my vehicle to Anderson Dodge Chrysler Jeep since I purchased my Jeep about 4 years ago. I recommend seeing Jamison. He is very friendly, and always gives me updates on the repairs, time frame, and costs. There are never surprises in estimates versus the actual repair, which is great from a consumer stand point. Bonus is that they offer shuttle service. So if your time is limited, you can drop your car and they will give you a ride to a destination and pick you up when your car is ready. More

Excellent customer service! I recently took my 2012 Ram to Anderson Dodge for aervice. My service advisor, Jamison Lee was knowledgeable and courteous! He saw to it that my vehic I recently took my 2012 Ram to Anderson Dodge for aervice. My service advisor, Jamison Lee was knowledgeable and courteous! He saw to it that my vehicle was fixed in a timely fashion and I know that when I have my vehicle worked on at Anderson Dodge,it will be fixed right the first time. Thank you Jamison for always providing stellar service!! More

Grea service andt work done at Anderson Dodge! Ive had my Dodge serviced there twice, Jamison does great work each time, diagnosed the problem accurately and returned in great condition each time, Ive had my Dodge serviced there twice, Jamison does great work each time, diagnosed the problem accurately and returned in great condition each time, THANK YOU! More

Great service department! Wonderful and friendly service departement at this dealer! I don't take my vehicle anywhere but here. Jamison is the best! He is always able to get my Wonderful and friendly service departement at this dealer! I don't take my vehicle anywhere but here. Jamison is the best! He is always able to get my car in and keeps me in the loop as to what services need to be done! More

Engine lights I came in with an Engine light on and they had me in, fixed and turned out in no time. Thanks for getting me fixed up and back on the road. I came in with an Engine light on and they had me in, fixed and turned out in no time. Thanks for getting me fixed up and back on the road. Crizza More

Customer Service I would like to thank Mr. Anderson and Mr. Williams for their prompt and personal attention addressing concerns that I had with regards to a recent vi I would like to thank Mr. Anderson and Mr. Williams for their prompt and personal attention addressing concerns that I had with regards to a recent visit to the service department. They both took the time to personally meet with me. This says a lot about the integrity and service Anderson Dodge strives to provide to our community. I look forward to being able to write further positive reviews on my future experiences. More