Anderson Toyota Lexus

20,000 mile scheduled maintenance Even though I had an appointment for later in the day, the service team was able to fit me in between appointments I had while in Rockford. I was ext Even though I had an appointment for later in the day, the service team was able to fit me in between appointments I had while in Rockford. I was extremely happy with the service and the willingness of the service team to meet my needs. More

salesman made the transaction very comfortable and easy I have had many positive experiences with the service department so when I was looking for a new car I stopped in the showroom and purchased a new RX I have had many positive experiences with the service department so when I was looking for a new car I stopped in the showroom and purchased a new RX350 After dealing with Chris Beto and staff I am a customer for life. May 23 2016 D zeman More

Great service and overall experience! I was recommended by a colleague that they have impeccable customer service and I learned that they were accurate. My Sales rep was Keith Krutchen. I I was recommended by a colleague that they have impeccable customer service and I learned that they were accurate. My Sales rep was Keith Krutchen. I strongly recommend you ask for him. He was a straight shooter. Provided me with my options and made sure I stayed under my absolute max. Also, I asked several questions via email and received answers within an hour. Overall, my car buying experience was excellent. More

Maintenance on my Sienna Although they were very busy, was in and out in a reasonable amount of time. In addition to the normal maintenance requested, asked them to check my b Although they were very busy, was in and out in a reasonable amount of time. In addition to the normal maintenance requested, asked them to check my brakes. I have 70,000 miles on the Sienna and expected to need brakes. They said, no I still have a lot of life left on them. These folks are very honest and unlike some other dealers I have dealt with, they are not out to gouge the Customer on unnecessary repairs. They have my confidence. More

20,000 mile service checkup I was in and out in a reasonable time. They estimated that it would take about an hour to complete the service. I was done in 45 minutes. I was in and out in a reasonable time. They estimated that it would take about an hour to complete the service. I was done in 45 minutes. More

Great Service I brought in a 2013 Rav4 for service and was greeted by Toney DiNunzio. The problem with the car was it would stutter at low speeds. He let me show t I brought in a 2013 Rav4 for service and was greeted by Toney DiNunzio. The problem with the car was it would stutter at low speeds. He let me show the mechanic what the problem was. Tony suggested I bring the car back some other time to troubleshoot the problem. I brought the car back and it was repaired and runs like new. Tony’s handling of the whole process was superb. More

Service call I have always received excellent, fairly priced service from these people. They are fast & efficient. They also will not try to charge you for somet I have always received excellent, fairly priced service from these people. They are fast & efficient. They also will not try to charge you for something which is not necessary. This last time I dealt with Dan Steele. More

Fast, friendly and helpful The staff at Lexus was very helpful and accommodating. My service was done quickly and efficiently. I have never had a bad experience taking my car in The staff at Lexus was very helpful and accommodating. My service was done quickly and efficiently. I have never had a bad experience taking my car in for service. More

Friendly and helpful When I leave the service department I have a great peace of mind that my car is working the way it should and I feel great when I go on long trips and When I leave the service department I have a great peace of mind that my car is working the way it should and I feel great when I go on long trips and don't have to worry...Thanks Jeff Ahlquist for all your help....I want to thank Brian also...Keep up the great work.. More

"Peace of Mind" I have been searching for a Pre-Owned Subaru Outback for awhile. My search came to an end on May 6, 2016, thanks to Josh, my sales rep. I am the 24/ I have been searching for a Pre-Owned Subaru Outback for awhile. My search came to an end on May 6, 2016, thanks to Josh, my sales rep. I am the 24/7 caregiver of my mom with Alzhiemers, safety and reliability were very important to me. Josh was amazing, he fully understood my situation and my needs. He did everything in his power to make things work for me with my fixed income budget. I see Josh as a blessing,as he will always have a special place in my heart. I love my 2013 Subaru Outback!!!!!! My mom and her emotional therapy dog are very comfortable riding whereever we go. I now have peace of mind that we are in a safe and reliable vehicle. Thank you all, Sandy, Josh, Dan and Ken for your respect, compassion, friendly and wonderful service. God guided me in the right direction, I will be forever grateful. God Bless you Josh 🙏🏻😇 More