"If you are looking for a top notch dealership this is the..."
If you are looking for a top notch dealership this is the place. From the service department all the way to management, you will not be disappointed. The people I worked with were very helpful in finding a used vehicle that was right for me. Thank you for my very positive experience!
"Lexus ES 350"
My salesman Keith Krutchen is the best! He was very patient, worked very hard to secure a great deal and financing for me. I am very happy with my vehicle. The dealership treats me like a VIP everytime I am there. I LOVE my Lexus ES 350.
I just purchased my second Lexus from Lexus of Rockford in the last four years. I had an very good experience this time. I worked with the same salesman as the last time and the experience could not have been better. His name is Chris Beto. He is very experienced and knows the car very well.
I have had all of the recommended service on my last Lexus done at this dealer. The service is performed well and the cost is reasonable. There is no high pressure to do more that is recommended in the owners manual. I highly recommend this dealer.
"First time success! "
I’ve never gotten a car from a dealership before, but Eloy and the rest of the team made the whole process so seamless. They offered advice and helped educate me on a lot of what I had zero knowledge about (whether it be the car itself, the financing process, or otherwise), and it was all very welcoming and encouraging. Very chill, very kind, very trustworthy. Highly recommend! Will definitely be going back there whenever it’s time to buy a new car again.
Customer service is impeccable. The knowledge of our salesman in regards to our vehicle purchase was outstanding. This is a first class dealership. I will definitely purchase again in the future.
"Best of the best of the best"
This was our second new Lexus purchase from Lexus of Rockford. 2013 RX350 and 2019 RX350 F Sport. Our sales consultant Chris Beto has always been extremely knowledgeable, pleasant, helpful and easy to work with … no pressure to buy. He will work with you to get the best Lexus that meets your requirements at a fair price. General Manager Matt Jenkins, Business Manager Ben Bleed, Service Manager Jeff Ahlquist, Service Advisor Eric Hoffman and everyone else on staff all go well above and beyond to meet customer expectations. There is no need to shop anywhere else. The facilities still look new inside and out.
"Knowledgeable, helpful, friendly "
Michael Miethke was very helpful with our decision to purchase our car. He knew exactly what car would fit our needs and described the “certified vehicle” we ended up purchasing.
"new lease for Lexus LS 500"
- charles harker
I have been working with Mike Sartino for many years and have been always satisfied with excellent service. Nice to see Michael Miethke take over and continue to provide the same level of exceptional service. Let's hope it continues once he is married next year!
"It was excellent"
- Car nut Butch
Friendly made feel they really wanted to work with you . Explain the detail
Of the car so you could understand it
Enjoyable experience . follow up to make sure everything was ok.
"LS 430 100,000 mile service"
- Road Warrior
We took our 2002 LS 430 in to have it gone over before our daughter gets her license. Jeff and his crew did a Fantastic job preparing it for its next journey.
Thank You Jeff!!
Highly recommend Lexus of Rockford