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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,734 Reviews
Call Service Center (414) 228-1450

3,734 Reviews of Andrew Toyota - Service Center

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February 13, 2024

Very helpful ? ? Very helpful kind Considerate explain everything to me where I can understand More

by ARETINALOVE
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
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Feb 14, 2024 -

Andrew Toyota responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Andrew Toyota was very helpful, kind, considerate, and took the time to explain everything to you in a way that you could understand. We appreciate your feedback and look forward to assisting you again in the future.

Helpful
February 13, 2024

Andrew Toyota Service Dept was very professional and accommodating. I will continue to use Andrew for my service needs More

by MSTECKER
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
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Feb 14, 2024 -

Andrew Toyota responded

Thank you for sharing your positive experience with our service department at Andrew Toyota! We're thrilled to hear that you found our team to be professional and accommodating. We greatly appreciate your continued trust in us for your service needs and look forward to serving you again in the future.

Helpful
February 13, 2024

Great to work with Would recommend Andrew Service department to anyone needing service Excellent service department More

by CDBERLIN
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Feb 14, 2024 -

Andrew Toyota responded

We're thrilled to hear that you had a great experience with our service department at Andrew Toyota. Your recommendation means a lot to us, and we're committed to providing excellent service to all our customers. Thank you for choosing Andrew Toyota, and we look forward to assisting you with your automotive needs in the future!

Helpful
February 13, 2024

Always great service have been buying autos from Andrew a long time along with having them serviced there. Very happy with the overall experience More

by TJJ101061
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
Report | Print
Feb 14, 2024 -

Andrew Toyota responded

Thank you for your continued loyalty and for sharing your positive experience! We're delighted to hear that you've been satisfied with both your car purchases and the service you've received at Andrew Toyota over the years. We appreciate your trust and look forward to serving you for many more years to come.

Helpful
February 13, 2024

Two simple jobs, oil change and tire rotation, took way too long. Took way too long More

by BARB52943
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 14, 2024 -

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your extended wait time for an oil change and tire rotation. Your feedback is crucial, and we apologize for any inconvenience caused by the delay in servicing your vehicle. Your patience is greatly appreciated, and we hope to provide a more streamlined experience for you in the future. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 if you have any questions.

Helpful
February 13, 2024

Coupons are never available for customers. .. Customers need more savings coupons would help Provide coupons for customers More

by PRINCESSGAIL63
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 14, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback regarding coupons. We understand the importance of savings for our customers and will certainly consider your suggestion. We continuously strive to provide valuable offers and promotions to enhance the customer experience at Andrew Toyota. Your input is valuable to us, and we appreciate your support. If you have any further questions or concerns, please feel free to reach out to us directly.

Helpful
February 13, 2024

All my questions were answered efficiently and the service department did a good job with resetting my icons on the dashboard. More

by frischfamilyhome
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Report | Print
Feb 14, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that our service department efficiently addressed your questions and successfully reset the icons on your dashboard. Providing excellent service and assistance to our customers is our priority at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

Helpful
February 12, 2024

Excellent assessment and advice regarding services needed. Very personable and great attention to the needed work. More

by KMS
Recommend Dealer
Yes
Employees Worked With
Zee (service department)
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Feb 14, 2024 -

Andrew Toyota responded

Hi KMS, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience at Andrew Toyota. We appreciate your trust in our team and look forward to serving you again in the future. Thank you for choosing Andrew Toyota for your automotive needs!

Helpful
February 12, 2024

Brought the car in for service. Was told that the price would depend on how long the work took based on the number customer were waiting. Never heard of anything like this... seems More

by CLNASH17
Recommend Dealer
Yes
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Feb 14, 2024 -

Andrew Toyota responded

Hello Valued Customer, We appreciate you sharing your concerns with us. We aim to provide transparent and fair pricing for our services. We apologize if the explanation of our pricing structure was unclear or seemed unfair to you. We strive to ensure our customers understand the factors that may affect service costs and are committed to addressing any issues promptly. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 to further discuss your concerns.

Helpful
February 10, 2024

Everybody was nice and helpful It was nice to see a video of my car from the mechanic to show me what was wrong with my vehicle. More

by Mike08harley
Recommend Dealer
Yes
Employees Worked With
Willie
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Feb 14, 2024 -

Andrew Toyota responded

Hi Mike, Thank you for sharing your feedback! We're delighted to hear that you found our team at Andrew Toyota nice and helpful. Providing excellent service and clear communication is our priority, and we appreciate your trust in us. Thank you for choosing Andrew Toyota, and we look forward to assisting you in the future!

Helpful
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