Since my initial visit with the Service department I've been treated very well. All representatives are highly professional and very courteous. Prices are extremely less expensive than the Lexus dealership across the street and I feel I receive products and service of the same quality.
"Always outstanding service from Zeljko (Zee) Blagic"
I have been working with Zeljko (Zee) Blagic from Andrew Toyota for 8 years. No doubt he's the best service guy I have ever worked with in my 17 years experience. He's knowledgeable, always professional and friendly. His outstanding service may even affect my future purchase behavior for the next car. Needless to say, other service guys that I know from Andrew Toyota do excellent jog too. If you're looking for a dealer for your car service, I would recommend Andrew Toyota.
I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with and always says "Hi Jane" whenever I come in for anything. The quality of the service department is terrific! Everybody is very pleasant. No matter what service you have done they do it efficiently and accurately. Kudos to them! Jane
"Great service "
- Peg Skocir
We always take our cars to Andrew. Agents are great & so is service. We needed new windshield wipers & they gladly changed them even though it was challenging. Thank goodness they did it! Scheduling service online is very convenient. Highly recommend them!
"Customer focused excellent service"
- Toyota driver
People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reasons for bringing in the car, explaining the next steps, providing a driver to take me home, calling in a few hours to report on my car, and walking me through the repairs.... are pleasant, non-condescending to a woman, courteous, and informative.
Other Employees Tagged:
"Timely, informative, caring service"
It has always been easy to get an appointment. When I arrive they give great customer service telling me what I might need and how long it should take. They have a very comfortable waiting area. Often my car is ready before predicted and they inform me of future need. I leave with a washed vehicle and a bag of chocolate cookies saying thanks for coming here. Everyone is friendly even when busy. The sales person who sold me my car four years ago always asks how me and my family are doing.
- JML Prius
Andrew Toyota has been my go to service place since I bought my 2014 Prius. They are knowledgeable, helpful, patient with my questions, and getting an appointment for service is easy. The waiting area is user friendly and the shuttle service is the best. On top of the great service my car is washed and there is a cookie in my car when service is finished. I wouldn't go anywhere else!
Great Customer Service in both sales and servicing area! This is the third time that I have bought a car through Andrew Toyota and Prentiss and I keep going back! Service area is top notch also.