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Andrews Cadillac Brentwood - Service Center
Brentwood, TN
179 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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179 Reviews of Andrews Cadillac Brentwood - Service Center
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July 29, 2023
Had an issue at my first visit from a misunderstanding, but they took care of it pronto! Highly recommended! but they took care of it pronto! Highly recommended! More
by SEB
Verified Customer
Helpful July 29, 2023
Very customer oriented,. .. took great care of our Caddy...we appreciate Andrew's...we love our SUV .. took great care of our Caddy...we appreciate Andrew's...we love our SUV More
by accounting7
Employees Worked With
Other Employees :
Alec Andrews, Cory Cole
July 28, 2023
Everyone is always helpful. Like that the service department keeps up with the services my car needs and notifies me when it is due. Like that the service department keeps up with the services my car needs and notifies me when it is due. More
by LBOONE505
Employees Worked With
July 28, 2023
thanks for the excellent help. Service dept. was very friendly and helpful to me. Brad is alwaysw helpful. Service dept. was very friendly and helpful to me. Brad is alwaysw helpful. More
by jimcorcoran65
July 28, 2023
Took my car before appointment and liked the tracking of service done. All staff helpful. service done. All staff helpful. More
by DARLEENCARTER
Employees Worked With
July 27, 2023
I absolutely love this dealership and the service department. Bryant was so helpful. It is outstanding! department. Bryant was so helpful. It is outstanding! More
by SHERI.LEWIS
Employees Worked With
July 24, 2023
You get excellent personal, professional service at this dealership. They keep you informed along the way. dealership. They keep you informed along the way. More
by ANNCUMBIE
Employees Worked With
July 21, 2023
Everyone is very helpful and knowledgeable about my auto. Also the maintenance and repairs are done timely. It is most always a pleasant experience. Also the maintenance and repairs are done timely. It is most always a pleasant experience. More
by terrydeaton
Employees Worked With
July 21, 2023
Friendly service. Main concern is whether or not they can be trusted when work is recommended. We were told certain Preventive maintenance was needed, when in fact we Main concern is whether or not they can be trusted when work is recommended. We were told certain Preventive maintenance was needed, when in fact we had said maintenance done, at this service center, just 6 months ago. Which means 1 of 3 possibilities: 1. They knew and lied, hoping we wouldn’t notice, 2. They didn’t know, but recommend replacing certain things without actually inspecting the existing ones, and/or 3. They make recommendations without looking even at their own maintenance records on your vehicle. If we weren’t intimately aware of our vehicle and records, we would’ve signed off on the suggestion, at a cost of a couple hundred dollars to their service department. I may need to take my servicing elsewhere. More
by DAVIDDANTZLER
Employees Worked With
