Annapolis Hyundai

Professional and Pleasant Following a few discussions with the sales staff over the phone, we visited the dealership to test drive the car we hoped to purchase. It was brought Following a few discussions with the sales staff over the phone, we visited the dealership to test drive the car we hoped to purchase. It was brought to the door shortly after we arrived, Paul went through the main safety and entertainment features efficiently, and allowed my husband and I to test drive the vehicle without him in the car. Being able to drive it alone was a good opportunity to discuss our opinions freely. The vehicle met our expectations, and Paul, Kevin, and Karen walked us through the purchasing process with relatively little back and forth and were not overly pushy about adding features or packages we weren't looking for. We were at the dealership for a total of 4 hours, which was longer than we expected but they did seem to make an effort to get us out as quickly as possible once we had agreed on a price. Everyone we worked with was professional and pleasant. Overall a lengthy but painless experience. More

wonerful experience with such great people Everyone goes out of their way to make you feel important. Jacob and the young lady ,Jena, that works with him go out of their way to be helpful. I Everyone goes out of their way to make you feel important. Jacob and the young lady ,Jena, that works with him go out of their way to be helpful. I appreciate my mechanic, too. If he is not there, I do not leave my car! More

An excellent experience The people at the desk in the service center were the best I've ever experienced. They seemed to genuinely like what they were doing and they made me The people at the desk in the service center were the best I've ever experienced. They seemed to genuinely like what they were doing and they made me feel reassured since this was my first time. They worked with me on choosing what I would do this time and what I'd put off. I waited for the work to be done and the lounge was very nice. All in all it was a great experience. More

Business Express The team at Annapolis Hyundai always delivers on customer service, quality of repair and delivering on repair time expectations. I've used them exclus The team at Annapolis Hyundai always delivers on customer service, quality of repair and delivering on repair time expectations. I've used them exclusively for my company vehicle and have only had outstanding experiences. Ryan, Jacob and Jena are an absolutely Amazing Team!! More

Service Review Both Jena & Jacob were super friendly & made everything easy. I got a loaner car, which was great. They explained everything in easy to understand t Both Jena & Jacob were super friendly & made everything easy. I got a loaner car, which was great. They explained everything in easy to understand terms & Jacob even walked me out to my car, since it was dark. They are both great! More

Service with a SMILE They know me by name and are always pleasant and accommodating. Always "right on the money" when it comes to guesstimating how long a service will tak They know me by name and are always pleasant and accommodating. Always "right on the money" when it comes to guesstimating how long a service will take when I am waiting on my vehicle in their seating area. More

Above and beyond I would like to thank Jacob for going above and beyond for helping me navigate through a process with Hyundai Corporate. My engine blew on my car and I would like to thank Jacob for going above and beyond for helping me navigate through a process with Hyundai Corporate. My engine blew on my car and he was instrumental in helping me work through the process to get this covered by corporate. This came at a time where (Murphy law) my daughter was getting married and we had many things going on at the same time. Jacob was supportive and communicated well via email keeping me up to date with where we were at in the process as I asked questions. Thanks for your help Jacob! More