Annapolis Hyundai

Fantastic I had as great an experience as I feel is possible buying a new car. Everyone was pleasant and no one pushed me to buy anything (as you hear horror st I had as great an experience as I feel is possible buying a new car. Everyone was pleasant and no one pushed me to buy anything (as you hear horror stories about). Would 100% recommend Hyundai Annapolis and Paul! More

Very Pleasant Called the Service Center to make an appointment and Jacob was very accommodating and helpful with giving me information about the service I was about Called the Service Center to make an appointment and Jacob was very accommodating and helpful with giving me information about the service I was about to have. Jacob called me a few hours later to tell me it was ready and when I got there to pick the car up it was washed and I couldn't have been happier with their customer service. More

Fantastic Experience When I was unexpectedly back in the market for a car Annapolis Hyundai was a breathe of fresh air. After being to many other dealerships I was frustra When I was unexpectedly back in the market for a car Annapolis Hyundai was a breathe of fresh air. After being to many other dealerships I was frustrated by the vague answers I received and run around pricings. I walked into Annapolis knowing what I really wanted and my budget. Trey was fantastic. Knowledgable and most importantly patient. He gave me at least 10 different pricings on two models and a variety of packages so I was able to make the best decision for me based on my wants and budget. 10/10. I will be back for my next crossover and so will my fiance. More

Class Act Everyone encountered was helpful and informative especially Charles. No games here and sincere about keeping the customer happy. I would recommend thi Everyone encountered was helpful and informative especially Charles. No games here and sincere about keeping the customer happy. I would recommend this dealership and return here. It was spotless with a no rush pace. More

Very positive Visited the dealership with my son because of good experience his family had in purchasing three Hyundais from Shawn Lagundo. Found Shawn very likeab Visited the dealership with my son because of good experience his family had in purchasing three Hyundais from Shawn Lagundo. Found Shawn very likeable, professional and helpful. More

The envelope had EXACTLY what I needed done I dropped my car off on a Sunday night, because I had to catch a flight early Monday morning. I was scheduled to be gone for four days and didn't need I dropped my car off on a Sunday night, because I had to catch a flight early Monday morning. I was scheduled to be gone for four days and didn't need my car. There were simple things that need to get done. When I dropped the car off in the over night drop, I wrote on the envelope that I needed my first oil change, the paint on my handle to be fixed (I bought a brand new car with paint scratches on the handle - pretty minor), attach my metal license plates, and provide the cargo cover that I didn't receive the evening I purchased the car. On the fourth day of having my car, I returned from my trip and drove straight from BWI to the dealership to pick my vehicle up. The service counter told me that my oil change was all done.... that was it. NOTHING ELSE WAS COMPLETED! They decided to pass the buck to the GM/Sales department, that's the first mistake. When I wrote the on the envelope what was to be done, they should have done it. Its not the GMs fault nor the salesmen. The SERVICE DEPARTMENT clearly needs to learn to READ. This is completely unacceptable and those service workers need training or new employment immediately. The will NEVER touch my car again and I will never let a person from my network have a service done there... EVER. This all happen after I was gone on a work trip, came home on Valentines Day - when I had dinner reservations, that I missed but thankfully the restaurant doesn't conduct business like this terrible ran service department. More