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Annapolis Hyundai - Service Center

Annapolis, MD

4.0
905 Reviews

905 Reviews of Annapolis Hyundai - Service Center

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June 14, 2024

Absolutely terrible service experience stemming from the front desk staff. No one answers the phone, no one even called me to tell me my car was ready for pickup. I had to go there 2 days later and ask if i More

by 4alex6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 13, 2024

The service center is much better than before. We have had excellent service the last two visits. Thank you!! More

by fwsanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Abaidullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I was originally told my oil change would not be free. The service rep then called and found out it was. If I would not have questioned this I would have paid for the service. Also, they performed anot More

by thermansky125
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Explains everything, very honest, very nice people to deal with. Service wait time fairly quick. More

by LMJ9650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
June 07, 2024

The customer service provided by Aidan and Sam in the service department is absolutely phenomenal. They always go the extra mile to ensure that customers are well taken care of and satisfied. More

by consuelamhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan and Sam (Service Center)
June 06, 2024

Great experience. Good customer service. Nice folks. Easy to communicate what you are looking for. More

by mbonacci412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
June 06, 2024

No issues with service. Was completed quickly. Waiting area was comfortable and service personnel were courtious and efficient... More

by STARRMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 02, 2024

Great service. Fast, easy and uncomplicated. We took advantage of the location and walked into downtown Annapolis while we waited. Got a very quick phone call when More

by 22.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 25, 2024

Very courteous and timely. Adan was a great service representative! Will always use Annapolis Hyundai for our service needs. More

by ASTRIDDOMINGUEZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tao Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adan from the Service Department
May 24, 2024

Easy to schedule, drop off was effecient and the car was ready sooner than expected! More

by flan0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes L Swann
1
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