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958 Reviews of Annapolis Hyundai - Service Center
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December 13, 2018
BIG Improvement in turn around time Jacob continues to excel at outstanding customer service. We were very distressed by the turn around time on our last visit and he kept his word when Jacob continues to excel at outstanding customer service. We were very distressed by the turn around time on our last visit and he kept his word when he said that wouldn't happen again. He is the most effective person employed at Annapolis Hyundai in ANY department. More
by Mary Ellen Dial
Verified CustomerEmployees Worked With
Jacob Swaim
December 13, 2018
Great Service Area I love that you make an appointment and they know what you want and your not pressured. Quick service too. Very nice waiting area. Everyone is very I love that you make an appointment and they know what you want and your not pressured. Quick service too. Very nice waiting area. Everyone is very helpful More
by snocat1
December 12, 2018
Caring service Though I had scheduled an appointment, my day had a cancellation so the service department accomadated me by taking my car earlier. The desk staff lis Though I had scheduled an appointment, my day had a cancellation so the service department accomadated me by taking my car earlier. The desk staff listens to concerns and answers questions. They also recommended a service I hadn’t expected, but their explanation made sense to me so I said yes. It’s nice to know that the service department cares about my car and me! More
by ELAINEG
Employees Worked With
Jacob Swaim
December 12, 2018
Great Experience with a scheduled oil change The customer service staff were very friendly and very helpful. Jacob gave me a price for the oil change and it ended up being cheaper. The customer service staff were very friendly and very helpful. Jacob gave me a price for the oil change and it ended up being cheaper. More
by DEEM
Employees Worked With
Jacob Swaim
December 12, 2018
Kind and courteous Hard to get through to the service department on the phone, but very friendly and helpful. Will definitely go back for future services. Thank you. Hard to get through to the service department on the phone, but very friendly and helpful. Will definitely go back for future services. Thank you. More
by dreamz11982
Employees Worked With
Jacob Swaim
December 11, 2018
Reliable trustworthy service I dropped my car off on Friday for brakes and a oil change. Everything done in a timely manner. They even kept the car safe for the weekend since i wa I dropped my car off on Friday for brakes and a oil change. Everything done in a timely manner. They even kept the car safe for the weekend since i was out of town . They are always able to accomadate my needs. Santa fe is back on the road with 230,000 miles and running great thanks to Hyqndai if Annapolis! More
by mikeblanche
Employees Worked With
Jacob Swaim
December 09, 2018
Great Service The service was excellant as always. Jacob Swaim is always professional, courteous and has outstanding customer service. The shuttle service was also The service was excellant as always. Jacob Swaim is always professional, courteous and has outstanding customer service. The shuttle service was also very accommodating, thanks driver Brian. More
by STM780
Employees Worked With
Brian shuttle driver, Jacob Swaim
December 09, 2018
Preventive Maintenance Jacob is always excellent to work with to get my work schedule. I asked them take a look at a few additional small problems and he was able to take ca Jacob is always excellent to work with to get my work schedule. I asked them take a look at a few additional small problems and he was able to take care of those as well. More
by DEPRESSLEY
Employees Worked With
Jacob Swaim
December 07, 2018
GREAT SERVICE EVERYTHING WENT AS EXPECTED. VEHICLE WAS READY WHEN PROMISED. MY VEHICLE WAS WASHED, AND READY TO GO ON TIME. I WOULD RECOMMEND THIS DEALERSHIP TO FRI EVERYTHING WENT AS EXPECTED. VEHICLE WAS READY WHEN PROMISED. MY VEHICLE WAS WASHED, AND READY TO GO ON TIME. I WOULD RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY. More
by RYANGREGORY337
Employees Worked With
Jacob Swaim, Ryan Gregory
December 06, 2018
warranty service and oil change / 90K miles scheduling the appointment was very timely and I had to change at the last minute and Jacob Swaim made sure my request was accommodated. Jacob has alw scheduling the appointment was very timely and I had to change at the last minute and Jacob Swaim made sure my request was accommodated. Jacob has always been very professional, courteous and makes sure I am aware of everything involved in servicing my vehicle so there are no surprises. Great customer service and excellent staff. the shuttle service was also very accommodating. More
by llongenette
Employees Worked With
Jacob Swaim
