Antwerpen Hyundai Catonsville

The best! Linda Chandler is best!, no pressure from the inital contact until I signed on the iPad w/ finance, she was caring and showed compassion in my situati Linda Chandler is best!, no pressure from the inital contact until I signed on the iPad w/ finance, she was caring and showed compassion in my situation. This is my third car I have purchased from Antwerpen Hyundai Catonsville location!! More

courteous and knowledgeable The service department is the return engine of any dealership. I recommend greeting and conclusion of your visit will be gratifying and your will fe The service department is the return engine of any dealership. I recommend greeting and conclusion of your visit will be gratifying and your will feel good about your investment. More

Excellent service! Very positive experience. Knowledgeable, attentive sales and financing personnel. Everyone we encountered the sales manager, salesman, and financing director were outstanding! Knowledgeable, attentive sales and financing personnel. Everyone we encountered the sales manager, salesman, and financing director were outstanding! Would return to location for service if it were more convenient to my residence. More

Unprofessional and rude. I purchased a 2018 Hyundai Elantra at this dealership on March 23rd of this year. Today I took it in to have an oil change and the tires rotated at my I purchased a 2018 Hyundai Elantra at this dealership on March 23rd of this year. Today I took it in to have an oil change and the tires rotated at my local Merchants Tire not the dealership but they couldn't take the wheels off because when I purchased the car the dealership did not give me the proper key for the lug locks so I was stuck without a rotation. So I took it up to the dealership and carefully explain the situation to them and my original salesman was very pleasant and went to service right away and found someone to get the proper key for the LA club that I had. Then after he told me to pull around a service so I can get the rotation and get the proper key the guy in service not sure of his name Sean I think just gives me the lot lug key and says no I can't do that and then I go back inside and I'm kind of upset at this point and they just basically blew me off, you got jameil who told me to leave at one point and Kevon Kim who basically told me he didn't need my business and was very condescending.. they didn't seem to understand the root of my anger and what the problem was after explaining it to them several times. Eventually they had the service guy say he would give me a rotation but at that point I just left because I was so disgusted with the treatment I received. let's just say they only care about you when you're in there getting ready to buy the car and once you buy the car evidently they're just rude and condescending jerks is my experience and I wouldn't recommend this dealership to anyone. More

Ben Washington is the Best! I always have a great experience because of the service advisor, Ben Washington. He is courteous, professional and most importantly, honest. I alway I always have a great experience because of the service advisor, Ben Washington. He is courteous, professional and most importantly, honest. I always appreciate his straight forward guidance and trust his recommendations for service. Thank you, Ben! More

Ms Chandler was amazing!!! Everything was smooth and painless. Ms Chandler allowed me to select my vehicle and see different trims to determine what I loved. I test drove it and Everything was smooth and painless. Ms Chandler allowed me to select my vehicle and see different trims to determine what I loved. I test drove it and fell in love. This is my first Hyundai experience. I’ve been Honda loyal for decades. I thank Antwerpen for making the experience of purchasing my brand new Kona positive from the beginning when Heather called me in response to my interest expressed on the internet to the end when Brenda assisted us with electronically completing the paperwork - simplicity, including through negotiations. I am happy to refer my friends and family to Antwerpen. Even after the sale, Ms Chandler followed up with me just to make sure I was satisfied. Thank you! More

Excellent service Thank you for excellent service since the internet was down. By giving me an extra benefit that I can be used down the road for the I nconvience that Thank you for excellent service since the internet was down. By giving me an extra benefit that I can be used down the road for the I nconvience that was caused by internet being down I did not except that . This is why I like getting my vehicle serviced there More

Good Experience Had very good experience at the dealership. Larry was excellent, showed that he cared about the customer. He also was honest in his dealings with my Had very good experience at the dealership. Larry was excellent, showed that he cared about the customer. He also was honest in his dealings with myself. Overall it was a great experience. More

Outstanding staff and service Each visit I’m greeted by pleasant and extremely knowledgeable staff. When talking with employees they always take the time to fully answer my questio Each visit I’m greeted by pleasant and extremely knowledgeable staff. When talking with employees they always take the time to fully answer my questions/concerns. Service Advisor Dempsey Gallant is amazing. There is a shop closer to me, but they don’t come close to the Catonsville Antwerpen service department. More

i really appreciate Antwerpen for all they do you all are always there and make it a happen even when i think its impossible SO, THANK YOU for all you do i dont see the names but whomever answers you all are always there and make it a happen even when i think its impossible SO, THANK YOU for all you do i dont see the names but whomever answers the phone is so sweet and all the people in the service center is wonderful More