Antwerpen Hyundai Catonsville

Excellent service received From start to finish Charles Johnson was an excellent representative for this dealership. My husband and I felt at ease and well taken care of and wou From start to finish Charles Johnson was an excellent representative for this dealership. My husband and I felt at ease and well taken care of and would definitely recommend him in the future. More

Totally satisfied Great salesman Mike Serrano displayed great patience in working with my wife and me . We are seniors who haven't purchase a new vehicle in 15 years . Great salesman Mike Serrano displayed great patience in working with my wife and me . We are seniors who haven't purchase a new vehicle in 15 years . We are very pleased with our 2017 Hyundai Elantra . Yessica is an awesome financial officer who walked us through all of the forms to be signed with ease Our overall experience at Antwerpen dearlership was FANTASTIC!!!! More

Great! This was the first dealership I went to to buy my very first car! Will Singley helped me a tremendous amount, from being patient to also being very in This was the first dealership I went to to buy my very first car! Will Singley helped me a tremendous amount, from being patient to also being very informative. I 100% recommend this sales person to anyone!!!! Thank you so much!!! More

Always Great I have been coming to Antwerpan for 8 years and they have always been great to work with and met my needs. They worked to my deadline and worked with I have been coming to Antwerpan for 8 years and they have always been great to work with and met my needs. They worked to my deadline and worked with me on a fair price. More

Satisfied Customer I have purchased three Hyundai Elantras from Antwerpen Hyundai . I really do like these vehicles. The sales force at Antwerpen has always been extreme I have purchased three Hyundai Elantras from Antwerpen Hyundai . I really do like these vehicles. The sales force at Antwerpen has always been extremely helpful and made it possible for me to own a new car when I didn' t think it was even a possibility. I absolutely love my 2017 Elantra and am extremely happy with it! In a few years, when I am ready for a new vehicle, I'll come back to Antwerpen. You are my official deakership! More

Customers review! Filled out a online application the night before. And was contacted by a representative first thing the next morning. I received a great appointment t Filled out a online application the night before. And was contacted by a representative first thing the next morning. I received a great appointment time that day. And left with a new vehicle that afternoon. More

Excellent Keep up the good work, I'll be coming back to Antwerpen for my next vehicle purchase. My customer service agent was awesome, and I hope to work with h Keep up the good work, I'll be coming back to Antwerpen for my next vehicle purchase. My customer service agent was awesome, and I hope to work with him again. More

Bait and switch, deception, and lack of respect After being offered an unbelievable deal over email for a car at a sister dealership in Clarksville, I called my salesperson to confirm that the on-th After being offered an unbelievable deal over email for a car at a sister dealership in Clarksville, I called my salesperson to confirm that the on-the-road price included taxes, fees, etc. - it did. I confirmed that they would have the car there by 10am so we could inspect the vehicle and make the deal. This is where the stereotypical car sales tactics begin..... Surprise! The offered deal over email conveniently left out the fact that there were significant strings attached. My wife and I arrive at promptly at 10 am. Our car was not at the dealership and had to wait around 30 minutes until the car showed up (already not living up to expectations). Once the car arrived, we looked over the car to make sure that it was what we wanted ..... it was. We went back inside, and waited for over an hour and basically did nothing except small talk with our sales person. At noon, I said we had been there two hours already and I hadn't seen any numbers yet. I stated we were tired of waiting.....typical BS at a dealership. "My boss has to talk to his boss"....blah blah blah. Once they finally showed me their offer, this is where Antwerpen lived up to their reputation. The sales manager presents the laughable offer and goes on to explain to us that he made a "mistake" (yeah right) by offering us that great out-the-door price over email and that he would honor his word on that sale price. However, the catch was that I had to accept their terrible finance deal. He said to make his "honest mistake" right was to just get me to take the crap financing offer for one month minimum then I could refinance with my credit union. There were a number of ways that this was a terrible deal for me, including a 4 point difference in rate over what I got from my credit union. I told him the deal was crap (it was) and that they deceived me just to get me into their dealership so they could run their cute little car salesman games. I told them to come back with a better offer. Their comeback offer was basically worse and still required me to take a terrible rate for a minimum of 3 months - blah blah blah. They treated me like I was stupid and wanted me to feel sorry for them for making a "mistake." Then I told them that I didn't trust them anymore because of their games and lies, and that I needed to see what their price was for my own financing. Their 3rd and final offer was several thousand dollars above legitimate and transparent offers from other area dealers. Further to the point, their 3rd offer couldn't even be explained by the sales manager when confronted with basic questions. Getting a straightforward answer out of those guys is next to impossible. So in review, we wasted an entire morning because they purposefully deceived us to get us into their dealership so they could run their laughable car salesman games on us and then presented us with 3 crap offers that were purposefully complicated and couldn't be clearly explained by the sales manager. Not once did I get to talk with someone that had any real authority. We promptly left and went down to another dealership that dealt honestly with us, gave us straightforward and transparent pricing. The best part about this is that while I was at Antwerpen Hyundai while the mangers were drinking coffee/wasting my time, I was confirming my deal at a competing dealership. I was on the road with the car I wanted by the end of the afternoon. Thank goodness that there are other dealerships that respect people's time and intelligence. More

Fast and Friendly This was hands down the best car buying (leasing) experience I've ever had. From the point of initial contact through to the delivery of my new car, This was hands down the best car buying (leasing) experience I've ever had. From the point of initial contact through to the delivery of my new car, everyone I came in contact with was friendly, informative and efficient. More

Great sevice Love this service. She makes me smile every visit. Miss Linda has always given me the best service. She is very helpful and always helps me find what Love this service. She makes me smile every visit. Miss Linda has always given me the best service. She is very helpful and always helps me find what i need. I deffinantly would recomend her to all my friend and family. The car she had chosen for me is thebperfect choice. More