Antwerpen Hyundai Catonsville
Baltimore, MD
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Anastasia was very friendly and professional. We were impressed with Angel's ability to perform her job with such efficiency. In general, the Dealership is clean, well maintained, and pleasan We were impressed with Angel's ability to perform her job with such efficiency. In general, the Dealership is clean, well maintained, and pleasant to do the business with. More
Roland was very helpful and friendly by far one of the best sales reps ive met. will definitely be recommending to friends and family. We love our new car! best sales reps ive met. will definitely be recommending to friends and family. We love our new car! More
I was searching for a car for my wife and was rushing to get it done. I called and was connected to Jamail, and he was excellent with negotiating with me and accommodating my lack of time. He and I agreed a get it done. I called and was connected to Jamail, and he was excellent with negotiating with me and accommodating my lack of time. He and I agreed about pricing and my trade value over the phone in a matter of minutes and put me in touch with our salesperson Roland. Roland ensured he had all the information from me before we showed up at the dealership. When we showed up, he greeted us and walked us to the car for final looks. He made the whole process very easy. There was a point where I wanted to talk with the manager, which happened to be Kevin, and that interaction and his demeanor was so awful we almost walked away from the deal. I asked Kevin if he could waive a fee, and the whole time he was rude and made it seem like he was doing me a favor by selling me this car, and how dare I try to negotiate more. He stood over me the whole time, and he did not act as if he cared. If it wasn't for Roland and Jamail, who treated us so well, I was ready to walk away from the deal. I would recommend Jamail and Roland to ANYONE, but if I had to deal with Kevin again, I would NEVER buy from this dealership. We got to finish our experience with Yessica, and she was AMAZING. She was so kind to us and didn't force us to agree to anything we didn't want, and was never pushy. She took the time to go over what we were signing and was patient with us when we needed more of an explanation. More
I received great service. Even though I had to return my car the following day because I noticed oil leaking on my driveway, the problem was explained and resolved immediately Even though I had to return my car the following day because I noticed oil leaking on my driveway, the problem was explained and resolved immediately. I appreciate that. The service representatives are knowledgeable and customer friendly. More
this is the best dealer ship i have been to very helpfull in every way very pleasant always and always have you best interest helpfull in every way very pleasant always and always have you best interest More