Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center
Danuel was our advisor he was patuence abd asjed if we needed help wuth other issues i was eith us the whole time needed help wuth other issues i was eith us the whole time More
Rick was was honest and professional about when my car would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning More
the shuttle pick up took a lot longer than was communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! no service people show on this review, but would not allow me to submit without rating someone 'rate people you worked with'. More
Service Dept: I arrived at the service dept about 20 mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service age mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service agent inside. Daniel check my appointment info on his tablet. He said that Rick will handle my service info. I had waited over 15 mins in front of Rick. No reply,greeting or eye contact!!("I did not exist") Finally, Daniel took my information. He stated, that the complimentary oil change / tire rotation waiting period will take 2 hours. I waited over 1 hour. I have decided to reschedule the complimentary service. Regards, More
I’ve been a customer for years and I never had a bad experience with purchasing a vehicle. This is my third vehicle I brought from Antwerpen all the salesman’s this weekend took his time and explained e experience with purchasing a vehicle. This is my third vehicle I brought from Antwerpen all the salesman’s this weekend took his time and explained everything step by step. More
Outstanding customer service! Fast service!! Daniel was awesome & attentive!! Affordable service pricing & discount!! Thank you! Fast service!! Daniel was awesome & attentive!! Affordable service pricing & discount!! Thank you! More