Antwerpen Hyundai Catonsville - Service Center

The service center was clean and the people there are always there to assist you. always there to assist you. More

I came in towards the end of October for my 90k mile maintenance and to have my intake manifold checked because it was causing the check engine light to come on. So I was told the plug had come out maintenance and to have my intake manifold checked because it was causing the check engine light to come on. So I was told the plug had come out and they plugged it back in. Apparently they didn't check to see if that caused the check engine light to come on because it came back on as soon as I left. (I had another auto repair shop previously use one of those hand held diagnostic devices on my car and 3 intake manifold errors came up). I came back about 3 weeks later to have them take a deeper look at the manifold and this time they determined that it was bad and needed to be replaced. The service adviser also determined that my valve cover gasket was leaking (was replaced there when I came in for the 90k maintenance), the fuel needed flushing (also done on the 90k) and the spark plugs needed changing (also done during the 90k). This is why people prefer not to go to dealerships for repairs. This service advisor was just making up stuff to jack up the price. How can you explain him not even checking to see these repairs were done not even a month ago? More

The ladies sitting at the desk didn’t even look up to acknowledge me when I entered. They were so busy typing in the computer . Didn’t say I will be with you shortly or greet me for the matter. One young acknowledge me when I entered. They were so busy typing in the computer . Didn’t say I will be with you shortly or greet me for the matter. One young lady was complaining about not getting lychee. Nothing that me as a customer was concerned about or should have to hear. More

The service was great, the wait time was to long being that I had an appointment, but all in all everything was fine. It was a pleasure to have you service my car. that I had an appointment, but all in all everything was fine. It was a pleasure to have you service my car. More

In this Hyundai dealership was so warm and nice to talk. She explained with a really good ideas and details. It was nice to work with her. She explained with a really good ideas and details. It was nice to work with her. More

I was there for an oil consumption study. The work done was completed quickly and without difficulty. was completed quickly and without difficulty. More

I set up an appointment for an oil change. It took much longer than expected. I was told later that they were short staffed. longer than expected. I was told later that they were short staffed. More

Customer service was excellent. Everyone was very friendly and professional. I was informed about what was needed for my next service. Job well done. friendly and professional. I was informed about what was needed for my next service. Job well done. More

Matt was wonderful to work with! He kept us informed every step of the way!!! every step of the way!!! More

I don't need 15 words or more to say that the service was fine. fine. More