Apple Ford

Apple Ford This dealership was great to deal with. From the moment we stepped on the lot, we were being helped in a professional manner. My salesman Jeff know ev This dealership was great to deal with. From the moment we stepped on the lot, we were being helped in a professional manner. My salesman Jeff know every part of the vehicle and was enthusiastic to show it to us. I highly recommend them. More

Service Department, Quick Lane at Dealership BEN LUDWICK HAS ALWAYS DELIVERED EXCEPTIONAL CUSTOMER SERVICE !!! THANK YOU AGAIN, BEN !!! APPLE FORD MANAGEMENT, IT'S TIME TO REWARD BEN WITH A BON BEN LUDWICK HAS ALWAYS DELIVERED EXCEPTIONAL CUSTOMER SERVICE !!! THANK YOU AGAIN, BEN !!! APPLE FORD MANAGEMENT, IT'S TIME TO REWARD BEN WITH A BONUS AND/OR A PROMOTION !!! BEST REGARDS, FRANK PESCE APPLE FORD CUSTOMER FOR 25+ YEARS More

Needed new keys for my 2010 Taurus - and got them! Electronic keys are wonderful -- until you need a new one! But I knew I was in good hands the first time I spoke with Kevin and the parts guys (and I Electronic keys are wonderful -- until you need a new one! But I knew I was in good hands the first time I spoke with Kevin and the parts guys (and I apologize for not remembering their names). After the parts guys confirmed the keys were there to cut and program, they took the time to explain the process to me. Then Kevin arranged an appointment for a few hours later, and we were off and running, Everyone I dealt with was professional, knowledgeable, and clearly ready to get it right the first time. I could not be happier. I definitely will be back, and highly recommend the team there. We're a Ford family, so I am spreading the word. Y'ALL ROCK!! More

As close to pleasant as buying a new car can be. Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, J Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, Jeff Erlich, was courteous and helpful, with no high pressure, During our test drive, he showed nerves of steel. My experience with the finance manager was positive, as well. I owned my old Escape for nine years and was pleased with it I absolutely love the new one. More

Best car buying experience in 40 years Right off, Steve Meyer made us feel completely at ease, no pressure and extremely helpful. We actually laughed far more than we expected. Just very pl Right off, Steve Meyer made us feel completely at ease, no pressure and extremely helpful. We actually laughed far more than we expected. Just very pleasurable. Will certainly come back when we are ready for another Ford. More

Relaxed and well served. I must admit that this was one of the most relaxed purchases I have ever made. From the moment my wife and I introduced ourselves to Chris, we were p I must admit that this was one of the most relaxed purchases I have ever made. From the moment my wife and I introduced ourselves to Chris, we were put at ease to the fact that this can and will happen. It did, and from there all others involved were quite friendly and informative. Thank you. More

Stay away! This dealer is terrible to work with. They ran me around through 3 different salesmen for over 2 weeks. They will not give you a breakdown of their "d This dealer is terrible to work with. They ran me around through 3 different salesmen for over 2 weeks. They will not give you a breakdown of their "discount" without all your personal information. They are specifically doing this to find out if you qualify for additional rebates so they can bury them in the "advertised" price later and make more money off you. Dishonest, shady practices, and rude about it on top of that. If I wasn't looking for a particular new truck, I wouldn't have spoken with them as long as I did. I tried very hard to get straight answers because I really wanted the truck but do NOT trust them! More

This was the best experience purchasing a vehicle. I drove down to Apple Ford today, David F. had called me Monday evening, and I told him that I would come down today. He was busy with a customer and I drove down to Apple Ford today, David F. had called me Monday evening, and I told him that I would come down today. He was busy with a customer and took me to Neville D. Neville was great and so was every one that had a part in the sales process. David took me to Neville, Mike, and Teresa were great. David and Neville filled the truck with fuel, put the tags on, and helped me get my belongings out of my trade. Everyone was fantastic. Thanks to all of you. More

Great Customer Service, make the process easy! The customer service was terrific!! All the people involved were knowledgeable and help make this a seamless process. Would recommend to all my frien The customer service was terrific!! All the people involved were knowledgeable and help make this a seamless process. Would recommend to all my friends and family. More

terrible ethics If I could give this place 0 stars I would. I arrived early in the morning to the “quick lane” to get my oil changed. I waited 4.5 hours. They then to If I could give this place 0 stars I would. I arrived early in the morning to the “quick lane” to get my oil changed. I waited 4.5 hours. They then told me that there was a problem with my front tire and it’s not covered under the warranty that I paid for after paying over $1300 for tires a year and a half ago. The manager then tells me that the warranty only covers “road hazards” such as nails, but says that if I get a nail in my tire in the future it’s not covered because he’s documenting there was a prior issue. So they essentially just took my warranty away, so it never really existed. So if there is a “road hazard” at any point in the future I’m xxxx out of luck. He then tells me my only choice is to buy two tires that would cost about $600 after just paying $1300 not too long ago! Save yourself the headache and money. Don’t go here. More