Apple Ford

Awful Customer Service and Respect for Time I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It too I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It took about 45 minutes to negotiate with the salesman to get it to the price I wanted. Then I waited over 5 and 1/2 hours for the Finance Manager to process me. It was ridiculous. I sat waiting for hours after I had already made my intentions clear. I love my Ford but I would highly recommend going to any other local dealer, unless you want to waste your entire day. I will never buy a car from Apple Ford or any Apple dealer again, it was a big waste of time. They also never offered any drink or snacks, which if you go to other dealers is common practice. When I asked for water after sitting for a few hours they looked at me dazed and confused and they said they would "find something." They came back with tap water in a plastic cup. More

2008 Ford Escape Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissi Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissions in 4 yrs No help could care less Poor repairs Stay away!!!! More

fantastic Stan Lui who was our used car salesman was fabulous. He had the car we wanted to look at ready for us when we pulled into the dealership. We took it o Stan Lui who was our used car salesman was fabulous. He had the car we wanted to look at ready for us when we pulled into the dealership. We took it out for a test drive and came home with the car the same night. I would go back and see him any time. More

Great place to do business I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sp I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sport with twin turbo V6. The vehicle was ready when I arrived. After a roadtest, a deal was struck. My Explorer was detailed, paint sealed and paperwork signed. I was on my way home in short order. I got a great trade allowance on my 2016 Mustang GT, plus incentives and discounts. This is my second vehicle purchase from Apple Ford and I have always gotten top notch service. More

Purchased pre-owned F150 Recently I purchased a 2013 F150 Certified pre owned. My experience with both the sales team and everyone else at this dealership was wonderful. I wou Recently I purchased a 2013 F150 Certified pre owned. My experience with both the sales team and everyone else at this dealership was wonderful. I would recommend Apple ford . More

Great Expereince ! Awesome dealership. Jeff really worked with us and make a great deal on a 2017 Focus ST 3. Our finance guy was awesome too. Favorite quote "it's only Awesome dealership. Jeff really worked with us and make a great deal on a 2017 Focus ST 3. Our finance guy was awesome too. Favorite quote "it's only a dollar". Overall really great experience thanks to Jeff ! More

Exceptional service & professional staff. I have been a customer since 1995. I have always been treated with the utmost professional courtesy. Always felt like I got a great deal with every tr I have been a customer since 1995. I have always been treated with the utmost professional courtesy. Always felt like I got a great deal with every transaction.. More

Kevin Ford Rocks! Really appreciate Kevin Ford's help in taking care of my Lincoln MKZ. Every time I come in I'm greeted with a smiling face and I know Kevin will make Really appreciate Kevin Ford's help in taking care of my Lincoln MKZ. Every time I come in I'm greeted with a smiling face and I know Kevin will make it a successful and easy trip to get my car serviced. I had to come in a few times this year and felt that Kevin went above and beyond to ensure a positive experience for me. It usually is no fun getting your car serviced, but I can say I honestly enjoyed my visits this year. Apple Ford service team has been great too and I'm very happy with the care put into my MKZ to help maintain it in tip top shape. Keep up the great work Kevin and the Apple Ford team! More

Smoothest car buying experience. Steve Meyer helped my experience buying my Ford Explorer a very pleasant one. Steve was very helpful, honest and great to work with. Most car buying e Steve Meyer helped my experience buying my Ford Explorer a very pleasant one. Steve was very helpful, honest and great to work with. Most car buying experiences are unpleasant. I often feel like they only care about making a sale or getting one over on you. Not with Steve or Apple ford. I felt that they truly cared if we were happy and comfortable with the vehicle and deal we were getting. More

Friendly, curteous, knowledgeable Had a very positive experience. This is the 2nd car bought at Apple Ford. Would recommend this dealership to others. Hope the Service department is fa Had a very positive experience. This is the 2nd car bought at Apple Ford. Would recommend this dealership to others. Hope the Service department is faster than when I had my prior Ford back in 2007-2011 More