Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome Experience From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All departments were very professional and know their job responsibilities. I'm in the business also and when I a professional organization, I make sure I point it out. Very very dedicated in what they do and you can tell they are proud what they do! They deserve some kind of reconition because all you hear now a days are bad reviews and I'm sick and tired of people out there complaining about the simplistic things as they should be complaining about themselves. Well done everyone at Apple Ford! Whohooooo! More
Apple ford Columbia review Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the custo Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the customer. Only negative comment I'd give is I was hoping they'd honor my request for a drop in bed liner, but it was denied. More
Purchase of Ford Explorer Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recommend Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recommend to friends More
Great experience Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a bre Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a breeze. Friendly, knowledgeable and even have me advice on where to pick up some after market deals! More
Recommended suggestions without pressure The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair pri The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair price. Of course I wanted the best deal possible and they cannot afford to give away vehicles so we come to a mutual agreement. One of the best vehicle buying experience I have had. We look forward to the service after the sale that I have been told about. More
Awful Customer Service and Respect for Time I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It too I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It took about 45 minutes to negotiate with the salesman to get it to the price I wanted. Then I waited over 5 and 1/2 hours for the Finance Manager to process me. It was ridiculous. I sat waiting for hours after I had already made my intentions clear. I love my Ford but I would highly recommend going to any other local dealer, unless you want to waste your entire day. I will never buy a car from Apple Ford or any Apple dealer again, it was a big waste of time. They also never offered any drink or snacks, which if you go to other dealers is common practice. When I asked for water after sitting for a few hours they looked at me dazed and confused and they said they would "find something." They came back with tap water in a plastic cup. More
2008 Ford Escape Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissi Dishonest sales. Was mislead about warranty Purchased additional warranty was a complete lie Dishonest service Poor customer service 3 transmissions in 4 yrs No help could care less Poor repairs Stay away!!!! More
fantastic Stan Lui who was our used car salesman was fabulous. He had the car we wanted to look at ready for us when we pulled into the dealership. We took it o Stan Lui who was our used car salesman was fabulous. He had the car we wanted to look at ready for us when we pulled into the dealership. We took it out for a test drive and came home with the car the same night. I would go back and see him any time. More
Great place to do business I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sp I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sport with twin turbo V6. The vehicle was ready when I arrived. After a roadtest, a deal was struck. My Explorer was detailed, paint sealed and paperwork signed. I was on my way home in short order. I got a great trade allowance on my 2016 Mustang GT, plus incentives and discounts. This is my second vehicle purchase from Apple Ford and I have always gotten top notch service. More
Purchased pre-owned F150 Recently I purchased a 2013 F150 Certified pre owned. My experience with both the sales team and everyone else at this dealership was wonderful. I wou Recently I purchased a 2013 F150 Certified pre owned. My experience with both the sales team and everyone else at this dealership was wonderful. I would recommend Apple ford . More


