Apple Ford - Service Center

Quick service! Friendly staff picked up my Lincoln MKZ and dropped off another one for me to use. I ended up doing a 30k service and Donnie was so helpful through th Friendly staff picked up my Lincoln MKZ and dropped off another one for me to use. I ended up doing a 30k service and Donnie was so helpful through the entire process. I got my car back after a few hours! The service is impeccable and convenient, Apple Lincoln Customer for Life! More

Always wonderful I brought my car in because my oil light wouldn't go off. I was helped by Aimee K. She was very helpful, explained things clearly, and helped set u I brought my car in because my oil light wouldn't go off. I was helped by Aimee K. She was very helpful, explained things clearly, and helped set up an appointment for additional maintenance on my car. The work was done quickly and I will go back again. More

Excellent and prompt service. Mr. Demby was extremely knowledgeable and effecient in helping me with my issues. I would certainly recommend him when going to Apple Ford for service Mr. Demby was extremely knowledgeable and effecient in helping me with my issues. I would certainly recommend him when going to Apple Ford for service.. More

Awesome service Donnie was awesome...he helped me with the service I needed and was very honest and very patient with me and guided me with the best service for my ve Donnie was awesome...he helped me with the service I needed and was very honest and very patient with me and guided me with the best service for my vehicle More

Curtis Ford is what service is about. After having a hiccup in my service last Saturday Curtis called me to make things right. He asked what I missed service wise and went out of his way t After having a hiccup in my service last Saturday Curtis called me to make things right. He asked what I missed service wise and went out of his way to have someone pick up my car at my work and take it back for an oil change, tire rotation and check up. As a former service advisor and manager I recognized what he did wasn’t an every day thing. However, this made a world of difference since I am leaving on a road trip to Massachusetts this Friday. Curtis Ford is an example of what great service is all about. Thank you! More

KUDOS TO DAN BRITO My name is Lee C.McPherson and I recently had to come in for service because my engine light was on. I have been an Apple Lincoln owner for 10 years. My name is Lee C.McPherson and I recently had to come in for service because my engine light was on. I have been an Apple Lincoln owner for 10 years. During my long ownership I have kept warranty insurance for the entire time. Even though I had a warranty, as a 90-year old, I had forgotten when the repair was completed. When picking up my car an extremely observant service advisor named Dan Brito discovered that I had three more days left of my warranty. Mr. Brito did not stop there, it was through his diligence and persistence that I received my refund check, since the payment had previously been made on my credit card for the full amount. It was such a pleasant experience to know that someone from Apple Lincoln cares so much about me being a very satisfied customer. That is why I feel it is necessary for me to send this very positive review. More

Excellent service for my F250 I have always received great service from Mike Ross, Service Advisor and from the Service Manager Curtis Ford who went outside the box to help I have always received great service from Mike Ross, Service Advisor and from the Service Manager Curtis Ford who went outside the box to help More

Quick service Needed two oil changes and each car was to be done on consecutive days. First car was done so our second car was then dropped off to be completed the Needed two oil changes and each car was to be done on consecutive days. First car was done so our second car was then dropped off to be completed the next day. Quick lane did it that day too! More

Great service for brake job I came in to Apple Ford service for some rather extensive brake problems. I needed new pads, rotors, and calipers. Obviously, this service would take I came in to Apple Ford service for some rather extensive brake problems. I needed new pads, rotors, and calipers. Obviously, this service would take a number of hours but I could not leave the truck. So the service department arranged transportation for me so I could continue to get some work done while they were doing repairs. Everything was done with excellence and prices quoted in advance were accurate as were time frames. All staff were friendly and professional. More

General service including minor repair It’s always a pleasure dealing with Mike Riss. I usually wait on my service and knowing this Mike does his best to get me back to work as soon as poss It’s always a pleasure dealing with Mike Riss. I usually wait on my service and knowing this Mike does his best to get me back to work as soon as possible. More