Arapahoe Hyundai
Centennial, CO
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Like this Hyundai’s service department the most. They are trustworthy and reliable. They also remedy situations when mistakes are made. I will continue to take my car here for service. trustworthy and reliable. They also remedy situations when mistakes are made. I will continue to take my car here for service. More
The Service Staff are all very Good People who are dedicated to Great customer service experience . They all do care about keeping the customer informed of any issues with their Vehicle. dedicated to Great customer service experience . They all do care about keeping the customer informed of any issues with their Vehicle. More
My wife and I helped my college student son purchase a 2018 Kona from this dealership. Price was fair, and employees were friendly, but the process took way too long (close to 4 hours) at the end of the d 2018 Kona from this dealership. Price was fair, and employees were friendly, but the process took way too long (close to 4 hours) at the end of the day where the majority of our time was spent sitting around waiting for someone to give us an update. The finance guy we ultimately dealt with (Brian Caton) pressured us into a Vehicle Warranty contract that I really didn't want, and has been mostly unresponsive in our efforts to cancel the contract. It took several emails to get the cancellation form from him, and after we submitted it there has been no response at all to our repeated requests for information on when and how we will receive our refund. The salesman (Brian Wheeler) was only a slight improvement. The car only had one ignition key and did not have a wheel lock key. A separate visit to the dealership resolved the wheel lock key issue, but Brian initially balked at providing a second car key, saying we would have to purchase that on our own. He reluctantly agreed to provide one eventually but acted like the cost was coming out of his own pocket. What car these days comes with no spare key? Seriously? If the warranty contract cancellation/refund doesn't happen very soon, the next step will be a complaint with the BBB, and ultimately legal action if needed. Will not do business with them again. My daughter will be getting a vehicle later this year, but not from this place! More
I was looking for a new or used vehicle for my daughter. Devin was extremely patient and helpful! He got her into a car she loves and can afford! Devin was extremely patient and helpful! He got her into a car she loves and can afford! More
This experience was unusual, so I don't want to place blame on the dealership and I especially want to recognize Jevion for his extraordinary efforts for me. After I had test driven and negotiated and blame on the dealership and I especially want to recognize Jevion for his extraordinary efforts for me. After I had test driven and negotiated and accepted to buy the Palisade Calligraphy in Moonlight Cloud with beige interior, the car was taken to detailing where, despite the car having 360 degree cameras, the detailer somehow scraped a three foot gouge on the driver's side passenger door. Not only was this the most expensive car on the lot, but there was only one other car with those interior & exterior colors in the state, all the way over in Grand Junction. I was extremely frustrated as I had traveled 75 min to this dealership expressly to buy that car in that color with that interior. I could tell by the look on the salespersons face that he felt exactly like I did. I was offered the same deal on the same car in my second choice color which I accepted. But that was rough. Other than that, my experience was great, and as I indicated, I would recommend to others More
This is my second vehicle I've bought here and the team here is amazing..Robert sold me on my car and I had the honor of working with Brian in finance both times he works hard for you... So thank you so mu here is amazing..Robert sold me on my car and I had the honor of working with Brian in finance both times he works hard for you... So thank you so much guys!!! More
Great experience and I love my new car! Jevion was very friendly and gave us plenty of room to talk privately before making any big decisions. The only thing I would improve on is better communication fro friendly and gave us plenty of room to talk privately before making any big decisions. The only thing I would improve on is better communication from the finance department while we were waiting to sign our documents. We sat there a long time without knowing when we would be called in to finish up. More
I had a great experience with Dominique. She is very personable and knowledgeable. She found me just what I wanted and followed up after the sale. personable and knowledgeable. She found me just what I wanted and followed up after the sale. More
Prompt service and down to earth employees. I really appreciated how friendly and straightforward my service team was. I didn’t have to wait too long for my car to be serviced either. appreciated how friendly and straightforward my service team was. I didn’t have to wait too long for my car to be serviced either. More
My grandson Devin was looking for a good reliable car. We were very blessed to run into such a awesome salesman van Quiett. He went above and beyond what a salesman usually does. I would highly recommend Ara were very blessed to run into such a awesome salesman van Quiett. He went above and beyond what a salesman usually does. I would highly recommend Arapahoe Hyundai. And also very highly recommend van for a fair deal. He was polite courteous and really cared about what we needed. And the next time we need a new car we will definitely be going to Arapahoe Hyundai and looking up Van. Gordon and Darlene Peterson More