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Arapahoe Hyundai
Centennial, CO
7,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,603 reviews
July 12, 2018
On time pickup and friendly courteous service .Service completed in less time than promised, Waiting area excellent. Not much more to say here. Great service. Always professional. Love my Genesis .Service completed in less time than promised, Waiting area excellent. Not much more to say here. Great service. Always professional. Love my Genesis and Arapahoe Hyundai Service. More
by ALCLAW
Verified CustomerEmployees Worked With
Paul Grace
Helpful July 11, 2018
Great experience overall I hate car shopping because I hate car dealers. We'd already been to several different dealerships when we came to Arapahoe Hyundai, one of whom was t I hate car shopping because I hate car dealers. We'd already been to several different dealerships when we came to Arapahoe Hyundai, one of whom was trying to push us into a new "hail sale" car with visible dents all over the place, then refusing to negotiate with us when we asked to see a used (hail-free) model. We finally came to this dealership and Devin was so kind and polite, answering our questions without being pushy. He disclosed hail damage up front, but pointed out that everything had already been fixed and invited us to inspect the car. I appreciated that gesture and thought it spoke to the integrity of the dealership, especially after what we'd already experienced. It did take a while to get through financing, but that's to be expected. Overall, it was a good experience and I'm glad we came by. More
by KMBKKSK
Employees Worked With
Leo Zombek, Devin Johnson
July 11, 2018
Always welcoming and friendly! I've been to other dealer service departments and have never felt so comfortable as I do at Arapahoe Hyundai. They never talk down to me, always liste I've been to other dealer service departments and have never felt so comfortable as I do at Arapahoe Hyundai. They never talk down to me, always listen to any concerns about my car and they do a great job with the service. I choose to drive an hour to bring my car here even though there are other Hyundai dealers closer to home~ Great job Arapahoe Hyundai! More
by js0
Employees Worked With
Sorry but I don't know the names of all the guys in service. They're all wonderful!, Leo Zombek, Jordan Sandell
July 11, 2018
Customer service at it's BEST!!! nothing but great customer service. Friendly greetings, quick time for service, friendly staff, and great mechanics. Every time I go I feel I can trus nothing but great customer service. Friendly greetings, quick time for service, friendly staff, and great mechanics. Every time I go I feel I can trust these people to get my car serviced properly and treat me respectfully. Love Arapahoe Hyundai! More
by Mittensthemoose
Employees Worked With
Chris the mechanic, Jordan Sandell
July 10, 2018
Engine blew up 2 weeks after I bought car at Arapahoe Hyunda My 22 year old daughter was buying her first car. On 6/18/18, we went to Arapahoe Hyundai to look at a 2005 Mazda 6. The car had a good one owner Carf My 22 year old daughter was buying her first car. On 6/18/18, we went to Arapahoe Hyundai to look at a 2005 Mazda 6. The car had a good one owner Carfax report and decent miles for a car of that age (odometer read 137,842). It drove well and sounded good so she applied for a loan and I co-signed on it. Less than 2 weeks later the engine exploded and she had a $5000.00 loan for a piece of scrap metal and no car. She took the car home on 6/18. On 6/20 the check engine light came on (odometer: 137,911). On 6/21 she brought the car back to Arapahoe Hyundai for their service people to look at. The code for the light was P0128FF Coolant Thermostat Failure. The mechanic said they would fix it for $285. I talked to him and said that considering she had the car less than 2 days and had put less than 70 miles on it when the check engine light came on, they should do the repair at no charge. He said he would check and call back. He called back and said it would be $285. When my daughter picked up the car he told her he reset the check engine light so it was off. She asked if they had done that before they put the car for sale too. We have a trusted mechanic (AAA+ rating with BBB) so wanted them to do any repairs. On 6/22 she brought the Mazda to our mechanic (odometer: 137,965). She was leaving on a road trip for Chicago the following week so we also had them do a thorough inspection. They came up with same code on the check engine light but could not see any issues with the thermostat. Additionally, on the inspection they found that the oil was very dirty (according to the Carfax, Arapahoe Hyundai changed the oil filter but not the oil), the power steering fluid was black (should have been light red), and the battery was "marginal". None of those things was concerning as far as the car making the trip. We had them change the oil and rather than risk a breakdown, replace the thermostat. Daughter left on road trip on 7/1 (odometer: 138,204). We told her to check the oil throughout the trip. She checked it in North Platte, NE and again in Anita, IA. Both times it was clear and full. She stopped in Walcott, IA for a break and as she was getting back on I-80 the car started shutting down. As she was trying to slow down and pull off the highway (with no power steering and brakes that were mush) there was an explosion under the hood and the car shut completely down (odometer: 139,053). The car was towed back to Walcott, IA to a mechanic shop where the mechanic confirmed the engine blew up. My wife has left 4 voicemail messages with the GM but only gets salespeople calling her back. They say the dealership won't do the right thing because we "let another mechanic touch the car" or they "the car is too far away for them to inspect", and my favorite "unfortunately issues go wrong with vehicles all the time". There are too many good and ethical dealerships in the Denver Metro Area to be going to one like this. More
by KAnderson
Employees Worked With
David Zinsmeister, Tony Saccomano, DJ Lawson, Rick Haak
July 10, 2018
Thank you HYUNDAI Coming in to get my car serviced here is always a pleasant experience. All personnel are courteous, friendly and knowledgeable. My time is valuable an Coming in to get my car serviced here is always a pleasant experience. All personnel are courteous, friendly and knowledgeable. My time is valuable and whenever I come in, I always feel like they try to get me in and out as quick as possible in a professional manner. Thank you, More
by DOLORES6777
Employees Worked With
Jordan Sandell
July 09, 2018
Service Great service and on time. Friendly service people and washing the car is a nice touch. I will definitely recommend you to my friends and family. Great service and on time. Friendly service people and washing the car is a nice touch. I will definitely recommend you to my friends and family. More
by holtv2
Employees Worked With
Paul Grace
July 09, 2018
Amazing!! The guys here are amazing! All very helpful and knowledgeable! They don't push you into anything you don't need. I will definitely continue to bring a The guys here are amazing! All very helpful and knowledgeable! They don't push you into anything you don't need. I will definitely continue to bring all of our vehicles here and have already recommended others to do the same!! More
by Aleks
Employees Worked With
Paul Grace, Mark Anderson, Chad Niles, Jordan Sandell, Gary Burton
July 09, 2018
It was good The people here are very helpful and friendly ,I would not recommend going ontne weekend though they are very busy but would recommend buying a vehicl The people here are very helpful and friendly ,I would not recommend going ontne weekend though they are very busy but would recommend buying a vehicle here More
by DALACIE98
Employees Worked With
David Zinsmeister, Lucas Bender
July 09, 2018
Very Helpful Lou and Kevin were very helpful, kind, and informative. Process was smooth and painless. Thank you guys for meeting my needs! Definitely will send pe Lou and Kevin were very helpful, kind, and informative. Process was smooth and painless. Thank you guys for meeting my needs! Definitely will send people their way. More
by VONTEE0
Employees Worked With
Lou Friedman, Kevin Allerton
