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Arapahoe Hyundai
Centennial, CO
7,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 04, 2021
Tyler & Brian C. was very helpful & patient in answering all our questions. I really appreciated how efficiently they worked to get us in and out as quickly as possible as I hate to have my time wasted. Tyl all our questions. I really appreciated how efficiently they worked to get us in and out as quickly as possible as I hate to have my time wasted. Tyler was really great at giving us frequent updates on where we were at with our purchase process. Nothing annoys me more than sitting, waiting, and wondering what is going on. Honestly, I was dreading having to buy a new car but Tyler and Brian C made this a great experience. I would recommend others to buy from Arapahoe Hyundai. More
by AEGibson
Employees Worked With
Brian Caton, Tyler Flynn
Helpful May 04, 2021
I drove 8 hours not sure what to expect. I received everything promised over the phone. Couldn’t be happier with my new car and the service I received. I would definitely send my friends and family t everything promised over the phone. Couldn’t be happier with my new car and the service I received. I would definitely send my friends and family to this dealership. More
by Andreakowalski79
Employees Worked With
Leo Zombek, Phillip Porras, Edgar Felix, Kyle Dykes
May 04, 2021
They were friendly and the buying process was smooth; no pressure. They went the extra mile to get me approved and for what I wanted. pressure. They went the extra mile to get me approved and for what I wanted. More
by 4SHOBLESSED
Verified CustomerEmployees Worked With
Lou Friedman, Kevin Allerton, B Wheeler
May 04, 2021
Kevin & Lou are awesome have worked with them for years now and will be back when I need another car. Always very helpful and make things work now and will be back when I need another car. Always very helpful and make things work More
by DOUG.COWLES71
Employees Worked With
Lou Friedman, Kevin Allerton
May 04, 2021
Phil took the time to answer all of my questions, even though he was very busy. Everyone I worked with kept me up to date with what was happening throughout the process though he was very busy. Everyone I worked with kept me up to date with what was happening throughout the process More
by bcjg2432
Employees Worked With
Lou Friedman, Kevin Allerton, Phillip Porras
May 04, 2021
You guys are awesome!I would recommend others to see You guys are awesome! I would recommend others to see your dealership whenever I know anyone looking for a vehicle to purchase or trade in You guys are awesome! I would recommend others to see your dealership whenever I know anyone looking for a vehicle to purchase or trade in More
by DEZKGN
Employees Worked With
Lou Friedman
May 03, 2021
Lander was exceptional to work with and made our purchase go as well as possible. Great job, we had a few options, but Lander made a compelling sale for us and closed the deal. go as well as possible. Great job, we had a few options, but Lander made a compelling sale for us and closed the deal. More
by exxonv
Employees Worked With
Lander Galindo
May 03, 2021
Nice place. Quick service with a great staff. Very friendly but down to business and accommodating. Waiting room was clean and vehicle was back to me at the time it was promised. friendly but down to business and accommodating. Waiting room was clean and vehicle was back to me at the time it was promised. More
by Snail101
Employees Worked With
Alexandria Massey-Ocampo
May 03, 2021
Mark Andrews, a service technician at Arapahoe Hyundai tried to sell me a transmission service on my closed system transmission. I have checked numerous sources including Hyundai and have been informed th tried to sell me a transmission service on my closed system transmission. I have checked numerous sources including Hyundai and have been informed that my transmission NEVER needs servicing unless there's a problem. So, the service department was trying to sell me a service I 100% did not need and Arapahoe Hyundai claimed the service was highly recommended. When I complained to sales manager, Albert Rich, I was told the technician "probably" saw something that told him my transmission needed servicing. The only thing the service tech had seen at that point was my odometer as I had just dropped the car off and was standing at his desk going over what he recommended. The car was still in the bay where I parked it. No one had touched the car yet. At the same appointment, Arapahoe Hyundai tried to perform a 60k service that is a only checklist. What Arapahoe Hyundai does is just replace everything on the checklist instead of checking everything on the list and then letting their customer know what needs to be replaced, serviced, etc. This means more chagres to the customer! Don't go here. Can I rate lower than 1 star? I was originally told to talk to Bill Surina, I even spoke with him in person. Never once did he do what he said he was going to do nor did he ever once call me or return a call. David Zinmeister never responded to my email. More
by RICH.RIZzUTI
Employees Worked With
David Zinsmeister, Bill Surina, Mark Anderson, Albert Risch
May 03, 2021
They have tried to repair the safety recall on the sunroof windscreen 6 times. This visit was because it failed again and the sunroof got stuck open. The previous times that they tried to repair it, t sunroof windscreen 6 times. This visit was because it failed again and the sunroof got stuck open. The previous times that they tried to repair it, they just super glued it back in place. Now they are telling me that there is another part that can be replaced that will be a permanent fix. Why didn’t they replace that part before? I was also told that they’ll have to see if they can get the repair covered under warranty even though the car is over 60K miles. First of all, this is a safety recall and those are covered regardless of warranty. Second of all, this is a repair that they have attempted 6 times and failed to fix. Why would I be on the hook for it on their 7th attempt? Third, I have a 10 year/100K warranty on this vehicle. I have had this car for nearly 5 years and because they have failed to repair this recall, I haven’t been able to use the sunroof at all. They are also booked out more than 2 months to get an appointment for service. I should be able to get in within 2 or 3 days. More
by MONTEDUNBAR
Employees Worked With
Gary Burton
