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Arapahoe Kia

Greenwood, CO

Overview
Employees
Reviews
Vehicles
4.7
789 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 789 reviews

May 11, 2024

I did not have the positive experience that I expected at the dealership yesterday. I went in to buy out my lease and was told that all the numbers would be ready for me and we would be in and out in an hou More

by WATERWINGS.FINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Arapahoe Kia responded

We're sorry to learn about your recent experience with us. It's important that our customers feel valued and respected, especially when it comes to time management. We apologize for the inconvenience caused during your visit which resulted in missing a special event. Your feedback is appreciated as we strive for continuous improvement in customer service quality. Please get in touch so we can discuss this further and find ways to make amends if possible - Morgann Hines - Customer Relations Manager - 3038742522

May 11, 2024

Arapaho Kia is the only place I’ll buy my vehicles from, despite having various options in Colorado Springs. The staff is excellent, willing to work with you if anything comes up, and Jim Mullins is not onl More

by ROBERTO_LAINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mullins, Derek Pete
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May 13, 2024 -

Arapahoe Kia responded

Roberto, we're so glad to know that you've had consistently excellent experiences with Jim and the rest of our team at Arapahoe KIA. We appreciate your loyalty and recommendation! Enjoy those new rides!

May 11, 2024

Service was on time and the staff was very helpful. Comfortable waiting are with a milkshake shop across the street. ☺️ More

by VAMPFIRE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Arapahoe Kia responded

We're glad to know our team provided you with friendly & timely service here at Arapahoe KIA! Thanks for the review - we hope to see you again in the future!

May 10, 2024

I've been checking out used and new vehicles at several dealerships in the area - and had by far the best experience with the Kia Used Vehicle team. Shout out to Ezell for being great to work with! He was More

by coco707
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ezell
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May 13, 2024 -

Arapahoe Kia responded

We're delighted to know that you had a great experience with our used vehicle team at Arapahoe KIA! Your shout out for Ezell is much appreciated - we'll be sure to pass along your kind words. Thanks for the review!

May 10, 2024

CJ was very helpful and respectful. Will definitely return for service needs if CJ is there to help. More

by CWHAMZIK1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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May 13, 2024 -

Arapahoe Kia responded

We're delighted that CJ provided you with such a positive experience at Arapahoe KIA. We look forward to seeing you again for your future service needs!

May 10, 2024

Very efficient, customer oriented, nice blend of technology (text messaging) and face-to-face interaction. More

by TEECAW10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
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May 10, 2024 -

Arapahoe Kia responded

We're glad to know you appreciated our blend of technology and personal interaction at Arapahoe KIA. Thanks for highlighting our efficiency and customer-oriented approach!

May 10, 2024

I thought my representative CJ did a good job and letting me know what the status of my job is. More

by SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
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May 10, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

May 10, 2024

Service rep CJ treated me very much above my expectations when I dropped and picked up my car. More

by RAKERVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ
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May 10, 2024 -

Arapahoe Kia responded

We're glad CJ made this an exceptional visit for you! Thank you for trusting Arapahoe KIA with your vehicle's care!

May 10, 2024

Great sales team, very helpful, knowledgeable and responsive. The financial specialist was pushy and rude. More

by GIGILIEV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merylin
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May 10, 2024 -

Arapahoe Kia responded

We appreciate your feedback about our sales team at Arapahoe KIA. We're sorry to learn of any negative interactions with the finance department and will take this into consideration for future improvements.

May 10, 2024

Incredibly easy experience scheduling service. Donnie was great. Dealer arranged for transportation to and from service appointment and service was completed on time. More

by CRJONES303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Arapahoe Kia responded

Hi C R Jones! We're glad to know that scheduling service was a breeze and Donnie took great care of you at Arapahoe KIA. Thanks for the positive feedback, we appreciate it!

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