Arapahoe Kia

Peter our Service Advisor was excellent, thorough and communicated with us throughout the entire reference. communicated with us throughout the entire reference. More

Alex M was an amazing tech to work with. She was honest and helpful with what my car needed and didnt try to sell me things i didn't. I would highly recommend going to her for service. I wil She was honest and helpful with what my car needed and didnt try to sell me things i didn't. I would highly recommend going to her for service. I will be returning! More

Great job Cliff and company. Resolved pesky charge-related problem quickly and efficiently. Keep up the good work. Resolved pesky charge-related problem quickly and efficiently. Keep up the good work. More

Alex was awesome! She Kept me informed on what was going on with my vehicle! She Kept me informed on what was going on with my vehicle! More

This was a recall and fix of HUD and display. The recall was done quickly. The problem with the HUD lead them down research of software patches when it thurned out to be the physical connection The recall was done quickly. The problem with the HUD lead them down research of software patches when it thurned out to be the physical connection of a cable. I am very pleased that everything is working again. More

Great service all around. Everyone was extremely helpful and I’m very happy about my purchase! Everyone was extremely helpful and I’m very happy about my purchase! More

I took my vehicle in for factory recalls. Check in was timely with coffee and donuts available. Everyone in service area was pleasant and professional. Offered a Lyft since had to keep the Check in was timely with coffee and donuts available. Everyone in service area was pleasant and professional. Offered a Lyft since had to keep the vehicle and I was less than 10 miles from home. Loved that. Vehicle was done in a couple of hours and I got my baby back. They offered some items for me to consider getting done while they had the car, and I appreciated that, though I declined additional services. All in all a great experience! More

Made an appointment and dropped off the car. I was told it was be ready by the afternoon. I signed up for live text updates but never heard from the dealership until 24 hours later. I tried call I was told it was be ready by the afternoon. I signed up for live text updates but never heard from the dealership until 24 hours later. I tried calling multiple times but was routed and rerouted to voicemail or a dead end each time - during business hours mind you. When I went to pick up the car, they had misplaced it. It took 30 min to find my car. They repeatedly gave me someone else’s keys telling me it was ready. Just really chaotic and disorganized. Worse still, from a customer service perspective, was that they just gave me a verbal apology. No coupon, no discount on service, nothing. I won’t be back. More

The service team was efficient, communicative, and helpful. My vehicle was completed on time, and the experience was smooth. helpful. My vehicle was completed on time, and the experience was smooth. More

Cliff is amazing in the service department! Has always been very kind and so very helpful Has always been very kind and so very helpful More