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Arapahoe Kia

Greenwood, CO

Overview
Employees
Reviews
Vehicles
4.7
968 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 968 reviews

March 21, 2024

I dropped my car off before 8am. called at 1pm was told they did the brakes but still needed to do recalls.I came by at 2ish and asked how far along they were.They did not even start More

by JOSHGUERIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Arapahoe Kia responded

Josh, thank you for the review. It's important that we provide all our customers with accurate information and timely service, so it's disappointing to hear about this experience. We appreciate your feedback and will utilize it to help improve our service & processes moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 20, 2024

Real professionals at Arapahoe Kia. No hassle, no hustle. Would definitely recommend. Shout out to Chelsea, she did it right! More

by KPRICE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Lasley
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Mar 21, 2024 -

Arapahoe Kia responded

Hi K Price! We're glad to know that you had a hassle-free experience at Arapahoe KIA! Your recommendation means the world to us. We'll make sure Chelsea hears about your positive feedback, too. Thanks for choosing us!

March 20, 2024

Everyone there was so nice and helpful. We will continue to buy cars from them in the future. More

by FIELDINGFAMILY42719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kindle
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Mar 20, 2024 -

Arapahoe Kia responded

Thank you for giving our Arapahoe KIA team an opportunity to earn your business! We appreciate your kind review and look forward to working with you again in the future!

March 19, 2024

Arapahoe Kia excels with professional, timely, and responsive staff, making the experience seamless and stress-free. More

by TORI.R.LUCERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hammer
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Mar 19, 2024 -

Arapahoe Kia responded

We're so glad to know that you had a seamless and stress-free experience with us at Arapahoe KIA. Our team is always here to provide professional, timely, and responsive service. Thanks for the review!

March 19, 2024

Steve did a great job for me, communicated well, very happy with his service. thank you. More

by KLPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 20, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

March 19, 2024

The sales manager Josh was great to work with. He understood our wants and worked to make it happen. He was very reasonable in addressing our car purchase. More

by RKINSCH46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Arapahoe Kia responded

Hi R Kinsch! It's great to know that Josh was able to assist you effectively with your car purchase at Arapahoe KIA. We appreciate the positive feedback! Thank you for your business!

March 17, 2024

Problem could have been fixed without having to make a second visit by dealer saying they didn’t have the software at the time. Instead they tried to make me the expert repair technician by giving me a we More

by JM88012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Arapahoe Kia responded

We're disappointed to learn about the inconvenience you experienced during your recent visit. We always aim for seamless service, and we apologize if this wasn't met in your case. Your feedback is valuable and will help us improve our customer experience moving forward. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 16, 2024

I needed an oil change and diagnostics done for an issue I was having with my blind spot sensors. I was able to get my oil changed, tires rotated and sensors fixed in a timely fashion. I was able to work wh More

by jcobb92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Arapahoe Kia responded

It's great to know that you had a positive experience at Arapahoe KIA. We're glad we could provide the services you needed in a timely manner and that our waiting area met your needs. Thanks for choosing us!

March 16, 2024

Greated right away. Checked it was told 60 to 90 minutes to fix my lock. 30 minutes they were done. I have always had great service here. More

by CEC0838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hancheck
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Mar 18, 2024 -

Arapahoe Kia responded

Hi Ceco! We're glad you had a great experience with our team at Arapahoe KIA! It's always our goal to provide efficient and quality service. Thanks for your support, we appreciate it!

March 15, 2024

I appreciate the expertise and advice that was given to me. Thank you for the great customer service. More

by JRODRIGUEZBRACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Arapahoe Kia responded

Hi J Rodriguez! We're glad you had a positive experience with our team at Arapahoe KIA. Thanks for the review and your appreciation of our customer service! We'll see you next time!

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