Arapahoe Kia

Started trying to schedule service a week in advance. Tried twice to schedule service through the Kia app. Never got a callback. Called directly, automatic system kept offering times and then saying they Tried twice to schedule service through the Kia app. Never got a callback. Called directly, automatic system kept offering times and then saying they were not available. Finally got a time. I arrived early, was told 90 minutes. 3 hours later they were finished with the oil change and tire rotation. More

The service, although a minor one, was again handled with care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be care and professionalism. Steve Hammerquist -as ALWAYS- was the dream of a service manager (correct word?). Because of him our next car will also be a Kia Niro --our FIFTH! Thanks Steve, for everything you have done to impress us and make sure we are safe on the road. More

Really liked the whole online scheduling/update experience. Staff was courteous and professional. Kept me up-to-date through the entire maintenance. experience. Staff was courteous and professional. Kept me up-to-date through the entire maintenance. More

Donnie is the representative who supported me for this visit. He was the most professional that I have met at this service department. visit. He was the most professional that I have met at this service department. More

I was told when I dropped the car off that it would be two hours. I accepted the Lyft ride home and waited to be called when my car was finished. At three hours, I contacted via text and was told that the two hours. I accepted the Lyft ride home and waited to be called when my car was finished. At three hours, I contacted via text and was told that the car was just finished. Roni Franklin told me that he did not start till nine and was not told that my car needed to be done at two hours. Because the car was finished later than promised my ride back to the dealership from my wife was unavailable. I tried to contact service department to get a ride via Lyft back, but my texts and phone call message was never returned. Because of that my wife was not able to get me to pick the car up for another two hours and I missed an appointment which I had made planned around the promised time of completion. Also, I have to get my car washed because the washing that was given to me at the dealership left water spots all over the car that looks awful. More

Donnie, CJ, Blake, the best service team EVER! Always on time, easy scheduling, and superior work…. Cant be beat Always on time, easy scheduling, and superior work…. Cant be beat More

Had a great experience. Wasn't pressured into anything and they treated me super well. Oil change price is actually affordable for having it done at the dealership Wasn't pressured into anything and they treated me super well. Oil change price is actually affordable for having it done at the dealership More

I took my car in for an oil change and some recalls. I worked with Will and it was such a great experience. He got me a Lyft to and from work, he communicated well with the service of my vehicle and h I worked with Will and it was such a great experience. He got me a Lyft to and from work, he communicated well with the service of my vehicle and he was very friendly! It was overall a great experience! More