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Archer Volkswagen

Houston, TX

4.5
325 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 325 reviews

October 25, 2013

Got a good price and fairly good service out of Kirk Hundall - closed the deal in about an hour and a half. But getting the license plates has been agonizing. They cannot mail them as directed, don't More

by oldenbum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Hudnall
June 26, 2013

Matthew was positive and excited about VW, and gave me outstanding customer service, from test driving all the way to have our paper works ready to drive out our new car. Even I felt I have done my onlin More

by KeithSyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2014 -

Archer Volkswagen responded

Thank you for taking the time to share with our team, Keith. Matthew is an exceptional member of our team and we are thankful to have his knowledge and happy demeanor on board! We hope that your time with him gives you a reason to return to us in the future and look forward to working with you at that time. Thanks again, Jeremy Ortego - GSM.

June 18, 2013

We are proud to brag...that we are on our 3rd lease from Archer Volkswagen with the very same salesperson, Carlos. We have been so pleased with the Volkswagen vehicles performance and the high standard of e More

by Carol Briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2014 -

Archer Volkswagen responded

Thank you so much for taking the time to review your visit, Carol! It is with great pride that we read of your experience working with Carlos and are so thankful to have earned your repeat business. Please know that our door is always open any time you have questions or need assistance with your vehicles. Thank you again for choosing Archer Volkswagen and come see us again soon! Best, Jeremy Ortego - GSM.

June 16, 2013

After visiting several other dealerships, it was refreshing to visit Archer. My Salesperson, Bill Touzani, knew which vehicles he had in stock, and directed me to the exact vehicle I had requested. More

by rickkelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Touzani, Karim Aitbaughima
Mar 12, 2014 -

Archer Volkswagen responded

Rick, your kind words are greatly appreciated. Bill and Karim, along with the rest of Team Archer VW, devote themselves to exceptional service. We're thankful to read that your time with them was well spent and hope that you have since continued to enjoy your VW. Please keep us in mind for any auto needs that may arise and be sure to check us out on Facebook and Twitter for exclusive content and offers. Best, Jeremy Ortego - GSM.

June 05, 2013

Great sales experience! From test drive, sale and finance. Smooth process via email and negotiation process. Understood needs, wants and worked with me on every angle. Would recommend if you are look More

by skiteer617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Ortego, Ray Ramos, Karim Aitbaughima
Mar 12, 2014 -

Archer Volkswagen responded

Thanks for taking the time to share your experience and share you kudos for Johnnie with us! The Archer Volkswagen team is well-versed in incredible service and we are thankful that you enjoyed your purchasing process. We hope that in the future you remember Archer VW and feel comfortable enough to reach out to us with you auto needs. Please know that our door is always open and we are available to help! We look forward to seeing you soon. Best, Jeremy Ortego - GSM.

May 13, 2013

My experience at Archer VW was a very pleasant one. My wife and I really enjoyed working with Johnnie Bass and felt he did an exceptional job at finding us the right deal. He was very friendly and wasn't More

by wbloweth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Bass
Mar 12, 2014 -

Archer Volkswagen responded

Wow. Thank you for the kind words, Wbloweth. At Archer Volkswagen we are always attempting to improve as a team and hearing that our commitment to customer care is showing fills us with pride. We are very lucky to have Johnnie who continually goes above and beyond to ensure guest success and we are glad that you enjoyed your time spent with him. We hope that going forward you remember the Archer Volkswagen team and we look forward to seeing you soon! Best, Jeremy Ortego - GSM.

May 11, 2013

When my wife and I first started shopping for a car 9 months ago, we stopped at all the dealerships on car row, on Hwy 59 between Beltway 8 and Bissonnet. We were shocked at the cost of 2-3 year old dece More

by steve8011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ash Masha, Jeremy Ortego, Johnnie Bass
Mar 12, 2014 -

Archer Volkswagen responded

Thank you for sharing your experience with us Linda and Steve! It is incredible to us that after such a tiring day you made your way to our store and found your dream vehicle. We hope that you have continued to enjoy your two Jettas since the time of purchase and encourage you to visit us for any servicing needs. We're always here to help and look forward to seeing you again soon! Best, Jeremy Ortego - GSM.

May 10, 2013

I was very pleased at the quality of service I received. I was given a great deal on my new passat and I feel very comfortable coming back to that dealership to do business again. Thank you Archer Volkswag More

by coco4818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Crenshaw
Mar 12, 2014 -

Archer Volkswagen responded

Your feedback is greatly appreciated, thank you for sharing! Our team works hard to provide our guests a great purchasing process. We are very thankful to learn that you found a vehicle to suit your needs and hope that you have continued to enjoy your Passat! Come see us again soon and be sure to check us out on Facebook and Twitter for exclusive offers and specials. Best, Jeremy Ortego - GSM.

May 01, 2013

Kirk was a great consultant. Felt like he was on my side in getting me a deal. I didn't feel like he was just trying to meet his monthly goal. More

by Apocantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Hudnall
Mar 12, 2014 -

Archer Volkswagen responded

We appreciate the time you took to share with us, Apocantu. Kirk is truly a valued member of the Archer Volkswagen team and we are thankful to have him! We'll be sure to pass along your kind feedback and look forward to the opportunity to work with you again soon. Enjoy your new VW! Best, Jeremy Ortego - GSM.

April 25, 2013

Purchased a 2013 tiguan sel 4motion in march 2013. Many Purchased a 2013 tiguan sel 4motion in march 2013. Many may not know that its almost impossible to find 4motion tiguans in the houston area since dea More

by Dcchow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, David Aziz
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