Arlington Heights Buick GMC

Since 1994, we've bought r leased all our cars here & because of their service department, wouldn't go anywhere else! because of their service department, wouldn't go anywhere else! More

Brian immediately identified my needs and was very quick to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took t to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took the time to clearly list out his findings and supporting documentation on the invoice so I can be reimbursed my costs by another company that most likely caused the damage during a routine oil change. Thank you for making a stressful situation much easier! More

It's just my first visit to this dealership so I feel it's too soon to have much of an opinion about it. I came in for an oil change and that seems to have been completed. Brian was friendly. The waiting it's too soon to have much of an opinion about it. I came in for an oil change and that seems to have been completed. Brian was friendly. The waiting area was nice enough. Price was as expected. I appreciated not being up-sold with add-on services. As for quality of work... is it too much to ask for tire pressure to be checked as part of the "multi-point inspection"? I'm told they "checked" the tires, but the pressures are off and were not corrected. More

Joel is FANTASTIC! He is polite, knowledgeable, personable. He did a lot of extras like putting the plates on, accommodating our tight schedule and sending us a second He is polite, knowledgeable, personable. He did a lot of extras like putting the plates on, accommodating our tight schedule and sending us a second key. His approach was SO pleasant, we will definitely buy another vehicle from him! More

Brian did a great job working with me on meeting my objective of tire replacement. objective of tire replacement. More

Always a great selection of GMC vehicles. Always great GMC service. This is my 4th Terrain. Always great GMC service. This is my 4th Terrain. More

Shelley Barr has sold me 4 vehicles over the years and I will keep coming back due to her Customer Service will keep coming back due to her Customer Service More

I bought my Buick at this dealership six years ago. They provided excellent service through the purchase process. I have had all my service done at this Buick dealership they have provided excellent se They provided excellent service through the purchase process. I have had all my service done at this Buick dealership they have provided excellent service. They have performed everything required at a higher level of quality Also they have never oversold when I was requesting service More

Deep product knowledge, great service attitude. Highly responsive to concerns and questions. Wonderful persons and patience. Highly responsive to concerns and questions. Wonderful persons and patience. More

The Dealership has always taken care or me and answered all my questions. When I have to wait it's super to have the coffee, Thank you! all my questions. When I have to wait it's super to have the coffee, Thank you! More