Arlington Heights Buick GMC

Not knowing if my vehicle was covered by extended warranty before providing the quote was disappointed, also had to wait 2+ hours and had to reach out to the service desk to get one was not a good ex warranty before providing the quote was disappointed, also had to wait 2+ hours and had to reach out to the service desk to get one was not a good experience. More

Victor is awesome, he always gets us the best cars with the best deals!. This is vehicle #7 at this dealership. The great customer service, top dollar for trade-ins, customer loyalty program and friendly the best deals!. This is vehicle #7 at this dealership. The great customer service, top dollar for trade-ins, customer loyalty program and friendly staff is why we keep coming back! More

One of the best dealerships I have been to. Victor Melendez always makes the process very easy, comfortable and affordable. I will definitely be coming back for my next vehicle. Melendez always makes the process very easy, comfortable and affordable. I will definitely be coming back for my next vehicle. More

Shelley Barr sold my family 3 vehicles and today the 4 th encore go. There is no one like her when it comes to honesty friendly sincerity and extremely knowledgeable when it comes to product information. Mik encore go. There is no one like her when it comes to honesty friendly sincerity and extremely knowledgeable when it comes to product information. Mike Audino got me an amazing rate!! More

Disappointment on the customer service I serviced from them. I bought my vehicle in a couple of times to have them fix an issue that has not been fixed yet. Felt more as if I was a bother to them, then th them. I bought my vehicle in a couple of times to have them fix an issue that has not been fixed yet. Felt more as if I was a bother to them, then them actually wanting to help figure out how to fix the problem. Needless to say 2 days after picking up my vehicle I still have this on going issue it has not gone away. I got the impression from them that I was "making this up". Just like their time is valuable so is mine and I highly doubt someone would want to keep going back and forth bringing their vehicle in "Just because". Won't be returning back. More

Shelly made the buying experience easy with no pressure! I recommend anyone to come to Arlington heights Buick they will treat you like a part of the family! I recommend anyone to come to Arlington heights Buick they will treat you like a part of the family! More

Oil change was prompt (one hour). Was given keys to car, could not find, then ask for help and car was located and brought to me. The car was wet, but not clean. Should not need search to find car. could not find, then ask for help and car was located and brought to me. The car was wet, but not clean. Should not need search to find car. More

Friendly staff, fast procedure and cool waiting room area! Will definitely recommend this dealer to my friends and colleagues. Thank you and keep up the good work! area! Will definitely recommend this dealer to my friends and colleagues. Thank you and keep up the good work! More

Me agrado mucho la ayuda que nos dio Cesar Martínez y todo el tiempo que se tomo con nosotros durante el proceso de compra de mi nueva GMC Yukon todo el tiempo que se tomo con nosotros durante el proceso de compra de mi nueva GMC Yukon More

Robert was hands down the best car salesman anyone could interact with. We did not feel rushed at all, very professional, time efficient, and great sense of humor! I would definitely recommend my family to interact with. We did not feel rushed at all, very professional, time efficient, and great sense of humor! I would definitely recommend my family to not only buy from this dealership, but to buy a vehicle from Robert. More