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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
4,901 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 4,901 reviews

April 15, 2024

This dealership was very knowledgeable, helpful and clean. Everybody was very nice and respectful. Very happy with my purchase More

by Jpe6d4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Arlington Heights Buick GMC. Congratulations on your new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Arlington Heights Buick GMC Team

April 14, 2024

It's a big step to purchase a car and you don't do it often. It's very helpful to have a salesman such as Joel who explains and talks you through it without pushing or demanding. More

by mortirene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Arlington Heights Buick GMC responded

Mortirene, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

April 14, 2024

Buick was great and so helpful! ! The staff were all very responsive and great to work with! More

by NICOLEPANARESE24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review, Nicole! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 14, 2024

Great experience Super funny representatives and very helpful across the entire process Thanks for everything!! More

by dandrejohnson3529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

April 12, 2024

Allie was wonderful in taking care of me. I’ll always recommend this dealership to others! More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Aiello
Apr 15, 2024 -

Arlington Heights Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Arlington Heights Buick GMC Team

April 11, 2024

AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Szwec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Arlington Heights Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

Apr 14, 2024 -

Robyn responded

SUCH GREAT CUSTOMER SERVICE AND RESPONSE “MISSION ACCOMPLISHED” WHAT PERSON THAT REPRESENTS THIS BUSINESS RESPONDS LIKE THIS IM NOT HAPPY BECAUSE I WAS TOLD LOOSING MY REMOTE START CLICKER IS MY FAULT AND TOW TRUCK COMPANY THIS BUSINESS LOST IT AND IS ACTING BEYOND UNPROFESSIONAL so I guess we couldn't get this done and we've upset you even more it looks like mission accomplished right give me a call back when you get a chance...

April 10, 2024

We had a great experience working with Cesar. Very professional and extremely quick to respond to any questions. I would not hesitate to consider Arlington Heights Buick GMC for any future vehi More

by kimberly.schuetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback, Kimberly. We appreciate your comments and are happy to hear that Cesar was able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

April 09, 2024

Nicolette was amazing! She’s so pleasant while she is reassuring that I was getting the right car for me. My husband and I really had no idea what we wanted to do…. Nicolet More

by Liebo18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Nicolette. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Buick GMC Team

April 09, 2024

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. More

by Younggazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Dean was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

April 08, 2024

Victor was a pleasure to work with. Had great product knowledge that helped guide us to the right truck. More

by srosenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Victor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team