Arlington Heights Buick GMC

Excellent Experience!!! Victor and entire team at Sullivan made the car buying experience super easy and straightforward. We were in/out quick with vehicle we wanted at the r Victor and entire team at Sullivan made the car buying experience super easy and straightforward. We were in/out quick with vehicle we wanted at the right price. More

Just your typical car dealer experience, nothing special. My friends and family recommended this dealership to me. I got real excited with the thought that it was not going to be a typical car buying experien My friends and family recommended this dealership to me. I got real excited with the thought that it was not going to be a typical car buying experience. I heard many great things about them. I was thinking that they were going to wow me and take great care of me. Well, as it turned out it was just very average at best. It started with negotiations on the vehicle. I was very shocked they were not able to work with me on the price of the truck. Paying almost full price is not a good experience in my book. Gabe, my salesman was nice and knowledgable. Mike O. the business manager was very rude and arrogant at his job. He overcharged me on my down payment, luckily I caught the error myself. The hold money was also included with the overall down payment, but still managed to charge me the full down payment not including the hold money. They do push the typical dealer extras to get you to try and buy them, not sure why they do that. I was thinking they had more class at this dealership. I had really high expectations going in from what everybody had told me, just was very disappointed with the final result. I wish it could had been a better process, a very average and typical car buying experience. Oh, that was after two months of waiting for the truck and almost two weeks of it being the body shop without being told what exactly was wrong with it. Not great business practice from a supposed reputable dealer. More

Awesome staff My experience was great. From the moment I walked in the door. Your staff was friendly and patient. This place gets 5 🌟 🌟 🌟 🌟 🌟 I will share my e My experience was great. From the moment I walked in the door. Your staff was friendly and patient. This place gets 5 🌟 🌟 🌟 🌟 🌟 I will share my experience with all my friends and family. Thank you guys ? More

Purchase a used GMAC Terrain We could not be happier with the customer service and quality of the used card experiece we had with Chris Lahey when purchasing our used GMC Terrain. We could not be happier with the customer service and quality of the used card experiece we had with Chris Lahey when purchasing our used GMC Terrain. He was honest, upfront and we never felt the pressure of a "car salesman" from Chris. Sullivan has won my business for many years to come!! More

Aidan found the perfect car for me and my budget! Had a great experience with Sullivan Buick GMC, as well as with their sales representative Aidan. This was my first time buying a car from a dealershi Had a great experience with Sullivan Buick GMC, as well as with their sales representative Aidan. This was my first time buying a car from a dealership, and Aidan was patient with me and informative! More

Victor is wonderful! Victor listened to me and ran a diagnostic test on my car and test drove it. He assured me the car is ship shape. He's very helpful and went beyond Victor listened to me and ran a diagnostic test on my car and test drove it. He assured me the car is ship shape. He's very helpful and went beyond the call of duty. R A Livingroom More

Gabe is Great Gabe is terrific! Answered all my questions in a professional and knowledgable manner. I will certainly recommend Gabe to my relatives and friends. F Gabe is terrific! Answered all my questions in a professional and knowledgable manner. I will certainly recommend Gabe to my relatives and friends. Friendly salesman. More

Excellent! Chris was cooperative, kind, knowledgeable thanks! I got a great deal! More than generous on my trade in!!! Got me great financing! 😀😀😀😀😀😁😁😁😁 Chris was cooperative, kind, knowledgeable thanks! I got a great deal! More than generous on my trade in!!! Got me great financing! 😀😀😀😀😀😁😁😁😁😁😁😁👍👍👍 in and out quickly thank you very much More

Great car buying experience We live in Utah and were looking for a very specific car and found it at Sullivan Buick GMC thru an online ad. We purchased the car sight unseen, onl We live in Utah and were looking for a very specific car and found it at Sullivan Buick GMC thru an online ad. We purchased the car sight unseen, only from the online ad and discussions/negotiations with Kate Nigro over the phone. They held the car for us for about 3 weeks. Kate did a great job of sending/receiving and preparing the paperwork ahead of us flying out to get the car. We got a great price on the car and discussions regarding price were easy. The ad online represented the actual car perfectly, no surprises. The detail job on the car was first rate. We flew in from Utah, all the documentation was ready prepared before arriving. We were at the dealership for about 30 minutes and drove the car home. Would absolutely buy from or recommend Sullivan Buick GMC More

Excellent service The whole discussion with Mike Ayoub was really pleasant and enjoyable.He is a real gentleman, very knowledgeable and willing to offer a good deal. W The whole discussion with Mike Ayoub was really pleasant and enjoyable.He is a real gentleman, very knowledgeable and willing to offer a good deal. We were impressed by how organized and seamless is the entire sale process. We reccommend warmly Mike Ayoub to discuss any vehicle purchase and Sullivan Company a reliable dealer. More